JOSPAIN T. KALIHIRA
Kentwood
Summary
Dynamic Developmental Support Worker with a strong background in client monitoring and documentation at Hope Network West Michigan. Expertise in implementing effective behavioral strategies and fostering positive client relationships through active listening. Bilingual in French and Swahili, dedicated to safety compliance and enhancing individual support with innovative methods.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Developmental Support Worker
Hope Network West Michigan
Grand Rapids
01.2023 - 03.2025
- Certified medication passer.
- Monitoring consumer safety.
- Taking consumers on outings.
- charting.
- Executed thorough cleaning tasks to meet safety standards.
- Consistently executed tasks according to provided instructions.
- certified in CPR
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Researched new methods of supporting individuals with developmental disabilities based on current research findings.
- Maintained accurate records regarding client's behavior changes or symptoms of distress in order to develop appropriate interventions.
- Assisted in developing effective behavioral management strategies for challenging behaviors.
- Created positive learning environments that promoted respect for diversity among all individuals served by the program.
- Acted as role model for clients by exhibiting positive behaviors.
Packer/ Assembly
Amway
Ada
07.2021 - 06.2022
- Followed detailed packing instructions to meet specific customer requirements.
- Assembled cartons, crates, and containers to prepare for shipping.
- Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.
- Implemented packing strategies to minimize waste and increase efficiency.
- Provided feedback on packing processes to supervisors for continuous improvement.
- Assembled, lined and padded cartons and containers.
- Loaded and unloaded items from machines, carts and dollies.
Education
high school diploma -
East Kentwood High School
Kentwood, MI05.2021
Skills
- Proficient in English
- Client monitoring
- Proficient in French
- Proficient in Swahili
- Proficient in Kinyarwanda
- Able to work under pressure
- Interpersonal communication skills
- Training and mentoring
- Conflict resolution
- Positive reinforcement
- Documentation and reporting
- Safety compliance
References
- Gislaine Akonkwa, Friend, 4526 Applewood Dr SE, Kentwood, MI, 49508, (616) 990-2362, gislainea953@gmail.com
- Joel Bwaso, Co-worker, 2736 Plover Dr SE, Grand Rapids, MI, 49508, (708) 704-5740, jobwasoxl@gmail.com
Awards
- Nominated Student of the Month, Hope Academy of West Michigan
- Certificate in Soccer, Trained youth soccer (2016-2021)
Certification
- certified in CPR
- certified Medical passer
- certified in SAMA
Languages
Swahili
Native/ Bilingual
French
Professional
Timeline
Developmental Support Worker
Hope Network West Michigan
01.2023 - 03.2025
Packer/ Assembly
Amway
07.2021 - 06.2022
high school diploma -
East Kentwood High School
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