Jossagail Sy Katayama
Garden Grove,CA
Summary
Compassionate Registered Nurse experienced in treating and caring for patients, known for high productivity and efficient task completion. Specialize in patient assessment, development of individualized care plans, and pain management techniques. Excel in communication, empathy, and patience, ensuring optimal support and care for patients recovering from injuries and surgeries. Understand the importance of teamwork in a multidisciplinary healthcare environment to achieve patient rehabilitation goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Rehabilitation Nurse
Carlsbad by the Sea Care Center
Carlsbad, CA
08.2022 - Current
- Collaborated with interdisciplinary teams to coordinate patient rehabilitation efforts.
- Documented patient progress and communicated updates to healthcare providers.
- Educated patients and families on recovery processes and healthy practices.
- Provided emotional support to patients, fostering a positive recovery atmosphere.
- Developed patient discharge plans in collaboration with the interdisciplinary team.
- Collaborated with interdisciplinary team members to ensure best possible outcomes for patients.
- Monitored vital signs, neurological function and pain levels of patients during treatment sessions.
- Maintained accurate records of nursing assessments, interventions, evaluations and progress notes.
- Administered medications as prescribed by physicians according to hospital policies and procedures.
- Provided patient education on disease processes, treatments and self-management strategies.
- Initiated referrals for additional services such as home health or hospice when necessary.
- Performed wound care management, including dressing changes, debridement and irrigation.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Observed strict safety measures, including checking medication dosages before administration to patients.
Travel Registered Nurse
Westways Staffing Services
Encinitas, CA
05.2021 - 09.2022
- Collaborated with multidisciplinary teams to develop and implement care plans.
- Administered medications and monitored vital signs for patient safety and comfort.
- Educated patients and families on health management and recovery strategies.
- Documented patient progress and maintained accurate medical records consistently.
- Evaluated patient needs and coordinated services for optimal healthcare delivery.
- Utilized specialized equipment such as ventilators, oxygen delivery systems, and IV pumps, as required by individual patient needs.
- Maintained accurate documentation of patient information such as medical history, vital signs, medications administered.
- Administered medications as prescribed by physicians and monitored the effect on patients' conditions.
- Performed assessments and evaluations of patients' health condition, while providing comprehensive nursing services.
- Responded quickly and effectively to emergency situations or changes in patient's condition.
- Conducted physical exams, ordered laboratory tests, and interpreted results for diagnosis.
- Adhered to infection control protocols while performing assigned tasks.
- Coordinated discharge planning, including patient education on home care and follow-up appointments.
- Provided palliative and end-of-life care, offering emotional support to patients and families.
Telehealth Nurse
Hinduja Global Solutions (Cigna)
Manila, Philippines
03.2016 - 01.2020
- Conducted patient assessments via telehealth platforms and documented findings accurately.
- Provided education on medication management and health maintenance to patients remotely.
- Managed patient inquiries and resolved concerns promptly through virtual consultations.
- Ensured compliance with all state laws, regulations, policies, and procedures related to telehealth nursing practices.
- Provided emotional support and encouragement to promote positive behavior change.
- Educated patients on self-care management techniques for improved health outcomes.
- Evaluated patient health concerns and provided appropriate interventions via video or telephone calls.
- Assessed patient needs and developed individualized treatment plans.
- Performed assessments to identify risk factors that could lead to illness or injury.
- Responded quickly to emergency situations by providing timely advice over the phone.
- Answered incoming patient calls, gathering history and symptoms to determine scope of medical complaints.
- Rendered telephone advice according to established guidelines and protocols.
- Analyzed discussed symptoms with established protocols to determine patient acuity.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
Utilization Management Nurse
EXL Philippines (Aetna)
Manila, Philippines
01.2014 - 01.2016
- Conducted comprehensive reviews of patient cases for appropriate care plans.
- Collaborated with healthcare providers to ensure compliance with utilization guidelines.
- Reviewed and interpreted medical records to assess eligibility for services.
- Adhered to evidence-based standards when making decisions regarding resource utilization.
- Conducted utilization reviews, concurrent reviews, authorization requests and discharge planning.
- Determined medical necessity and cost-effectiveness of services through utilization review processes.
- Applied medical criteria and clinical judgement to researched cases to evaluate and establish determinations.
- Assessed the appropriateness of medical services and procedures based on clinical documentation and criteria.
- Utilized evidence-based guidelines to support utilization review decisions and recommendations.
Pediatric Registered Nurse
Asian Hospital And Medical Center
Manila, Philippines
02.2011 - 12.2013
- Administered medications and treatments to pediatric patients as per physician orders.
- Monitored vital signs and reported changes in patient conditions to healthcare team.
- Educated families on care plans and health management for pediatric patients.
- Assisted in performing routine procedures such as vaccinations and blood draws.
- Maintained accurate patient records and documentation following hospital protocols.
- Provided emotional support to children and families during hospital visits and procedures.
- Participated in staff training sessions to improve nursing practices and patient care standards.
- Supported family members throughout the course of a child's illness by providing emotional support.
- Administered medications in accordance with physician orders, monitored for effectiveness and reported any adverse reactions.
- Instructed parents and guardians regarding home care needs such as medication administration and disease management.
Education
Bachelor of Science - Nursing
University of Perpetual Help
Manila, Philippines03-2007
Bachelor of Science - Psychology
Far Eastern University
Manila, Philippines03-2004
Skills
- Patient assessment
- Medication administration
- Care coordination
- Wound care management
- Nursing standards
- Patient education
- Team collaboration
- Telehealth services
- Infection control
- Utilization review
- Progress documentation
- Discharge planning
- Geriatric rehabilitation
- Nursing documentation
- Monitoring vital signs
- Intravenous therapy
Languages
English
Full Professional
Tagalog
Native/ Bilingual
Certification
- Registered Nurse CA-BRN
- IV Therapy
- BLS
Timeline
Rehabilitation Nurse
Carlsbad by the Sea Care Center
08.2022 - Current
Travel Registered Nurse
Westways Staffing Services
05.2021 - 09.2022
Telehealth Nurse
Hinduja Global Solutions (Cigna)
03.2016 - 01.2020
Utilization Management Nurse
EXL Philippines (Aetna)
01.2014 - 01.2016
Pediatric Registered Nurse
Asian Hospital And Medical Center
02.2011 - 12.2013
Bachelor of Science - Nursing
University of Perpetual Help
Bachelor of Science - Psychology
Far Eastern University
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