Jossalin Cucalon
Chicago,IL
Summary
Seeking a challenging position in a growth-oriented company to leverage skills and experience in contributing to the organization’s success. Eager to develop capabilities and become a valuable asset while pursuing opportunities for career advancement and professional growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Legal Assistant
Law Offices of Robert M Geller
11.2022 - Current
- Assisted attorneys with electronic communication, ensuring timely and effective correspondence with clients.
- Managed phone communications, providing prompt responses and support.
- Monitored and organized incoming mail and emails, notifying attorneys and paralegals of important updates.
- Scanned and uploaded documents to client folders in OneDrive for easy access and organization.
- Created and maintained detailed case folders for ongoing and new cases.
- Assisted with booking and billing processes, ensuring accuracy and efficiency.
- Reset clients’ payment methods to facilitate smooth transactions.
- Handled daily mail operations, sending and receiving documents for both existing and potential clients.
Babysitter
Blair Family
01.2019 - 08.2023
- Provided attentive care for two young children, ensuring a safe and nurturing environment.
- Managed daily feeding schedules, hygiene routines, and diaper changes, maintaining the children's comfort and well-being.
- Prepared nutritious meals and snacks, promoting healthy eating habits.
- Designed and facilitated engaging educational games and activities to support developmental growth.
- Organized daily outdoor playtime to encourage physical activity and exploration.
Hostess/To-Go
Columbia Café
07.2022 - 03.2023
- Welcomed and greeted incoming guests, providing a friendly and positive first impression.
- Escorted guests to their tables, ensuring a smooth and pleasant dining experience.
- Managed the waitlist efficiently, coordinating seating arrangements to minimize wait times.
- Answered incoming calls, providing information and assistance with reservations.
- Prepared food, drinks, and condiments in to-go containers, ensuring quality and presentation.
- Verified guest information to maintain accurate records and enhance service efficiency.
Shift Manager
McDonalds
05.2021 - 08.2022
- Supervised daily operations to ensure efficient service and adherence to company standards.
- Created and implemented floor plans to optimize customer flow and seating arrangements.
- Delegated tasks to team members, ensuring clear communication and effective teamwork.
- Addressed and resolved customer complaints to maintain high satisfaction levels.
- Fostered a positive work environment, motivating staff to provide excellent service.
- Ensured cleanliness and organization of the dining area and kitchen to meet health regulations.
- Managed inventory, placed orders, and controlled costs to maximize profitability.
- Trained and mentored new staff members, promoting adherence to company policies and procedures.
Caretaker
GT Independence
08.2019 - 10.2021
- Assisted with bathing, dressing, and personal hygiene to promote comfort and dignity.
- Administered prescribed medications according to approved nursing standards, maintaining a daily journal of medication intake.
- Prepared nutritious meals tailored to individual dietary needs and preferences.
- Responded to emotional and physical needs, providing compassionate support and care.
- Monitored and documented overall conditions, including food and liquid intake/output and vital signs, reporting any changes to medical staff.
Education
High School Graduate -
Florida Virtual School
Riverview, FLSkills
- Office Management: Proficient in coordinating administrative tasks, managing office supplies, and ensuring efficient office operations
- Front Desk Operations: Experienced in greeting visitors, managing appointments, and providing exceptional customer service in a fast-paced environment
- Microsoft Outlook Proficiency: Skilled in using Outlook for email communication, calendar management, and task organization to enhance productivity
- Office 365 Proficiency: Familiar with Office 365 applications, including Word, Excel, and PowerPoint, for document creation, data management, and presentations
- Billing and Invoicing: Knowledgeable in preparing and processing invoices, managing accounts receivable, and ensuring accurate billing practices
- Problem-Solving and Conflict Resolution: Strong ability to assess situations, identify solutions, and mediate conflicts to maintain a positive work environment
Certification
- ServSafe, 10/01/21 - 10/31/26
- Notary Public, 05/01/23 - 05/31/27
References
Available upon request.
Timeline
Legal Assistant
Law Offices of Robert M Geller
11.2022 - Current
Hostess/To-Go
Columbia Café
07.2022 - 03.2023
Shift Manager
McDonalds
05.2021 - 08.2022
Caretaker
GT Independence
08.2019 - 10.2021
Babysitter
Blair Family
01.2019 - 08.2023
- ServSafe, 10/01/21 - 10/31/26
- Notary Public, 05/01/23 - 05/31/27
High School Graduate -
Florida Virtual School
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