Summary
Overview
Work History
Education
Skills
Timeline
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Jossalyn Macias

Hobart,IN

Summary

Dynamic professional with a strong background in customer service and attention to detail, honed at Jewels Osco. Proven ability to enhance customer satisfaction through personalized shopping experiences and effective product selection. Skilled in online order processing and adept at planning and organization, consistently meeting quality goals and deadlines.

Overview

6
6
years of professional experience

Work History

Personal Shopper/Shelf Stocker

Jewels Osco
02.2024 - 06.2025
  • Assisted customers in selecting products tailored to individual preferences and dietary needs.
  • Coordinated with store inventory systems to ensure product availability and freshness.
  • Developed personalized shopping lists based on customer requests and feedback.
  • Resolved customer inquiries and concerns promptly, enhancing overall shopping experience.
  • Maintained up-to-date knowledge of promotions, discounts, and new product offerings.
  • Collaborated with team members to optimize product displays for visibility and accessibility.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Housekeeping Aide

Brickyard Nursing and Rehab
01.2022 - 02.2024
  • Performed daily cleaning tasks to maintain sanitary conditions in patient rooms and common areas.
  • Assisted in organizing and restocking supplies to ensure operational efficiency.
  • Operated cleaning equipment, including vacuums and floor scrubbers, to uphold cleanliness standards.
  • Collaborated with team members to complete deep-cleaning projects and special assignments as required.
  • Followed safety protocols for handling hazardous materials and chemical cleaning agents.
  • Reported maintenance issues promptly to ensure a safe and functional environment for staff and patients.
  • Adapted quickly to changing priorities while maintaining high standards of cleanliness and organization.
  • Trained new staff on proper cleaning techniques and safety measures to promote team effectiveness.
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
  • Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
  • Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
  • Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.
  • Reduced complaints by addressing guest concerns promptly and professionally.
  • Dusted and polished surfaces to achieve attractive shine.
  • Transported soiled linens to laundry facilities.
  • Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
  • Supported laundry operations by washing, drying, and folding linens as needed, contributing to smooth workflow and room readiness.
  • Prepared rooms with top-notch standards every time.
  • Removed soiled sheets, washcloths and towels.
  • Maintained inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Waste Treatment Operator

All American Parking Lot Maintence
01.2019 - 02.2022
  • Operated and monitored waste treatment systems to ensure compliance with environmental regulations.
  • Conducted routine inspections of equipment, identifying maintenance needs and ensuring operational efficiency.
  • Trash removal
  • Sweeping Parking Lots
  • Driving sweeper truck

Education

High School Diploma -

Hobart High School
Hobart, IN

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Customer relations
  • Flexible schedule
  • Online order processing
  • Product knowledge
  • Merchandise selection
  • Fashion trends
  • Fashion knowledge
  • Styling expertise

Timeline

Personal Shopper/Shelf Stocker

Jewels Osco
02.2024 - 06.2025

Housekeeping Aide

Brickyard Nursing and Rehab
01.2022 - 02.2024

Waste Treatment Operator

All American Parking Lot Maintence
01.2019 - 02.2022

High School Diploma -

Hobart High School

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Jossalyn Macias