Josse Galvez
Tampa,FL
Summary
Recent graduate with a Bachelor's degree in Mass Communication specializing in Production and Programming. I am Bilingual (English/Spanish) with a passion for crafting compelling narratives across various media platforms. Experienced in digital and linear production, eager to apply skills in a dynamic newsroom environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Digital Producer Intern
WFLA/WTTA
Tampa
05.2023 - 06.2023
- Increased brand awareness through creation of innovative print and digital productions for major publications.
- Edited video, audio and photos to enhance and complete post-production work for polished appearance.
- Created engaging, compelling and on-brand audio and video content for digital channels.
- Led implementation of best practices to support customer service satisfaction initiatives.
- Devised social media strategies and outreach by generating content ideas and highly-visual digital marketing content.
- Organized and managed digital assets through regular maintenance and content archiving.
- Researched and identified digital platforms aligned with project objectives, best practices, accessibility and sustainability.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Participated in meetings with producers and production crew to keep program in step with creative vision.
- Presented production ideas and determined creative scenarios for production and delivery.
- Found appropriate stories and ideas for programming to engage target audiences and hook advertisers.
Sales Associate
Warby Parker
Tampa
06.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
Server
Outback
Plantation
10.2016 - 10.2020
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Shift Supervisor
Starbucks
Davie, FL
07.2012 - 05.2020
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Bachelor of Arts - Mass Communication - Broadcast Production/News
University of South Florida
Tampa, FL12.2024
Associate of Arts - Accounting
Florida International University
Miami, FL12.2021
Skills
- Writing clear, concise and conversational
- ENPS
- Podcast production
- Video Editing: EDIUS, Premiere, Audition, Lightroom
- Team Leadership
- Deadline Management
Accomplishments
In 2019 I was recognized with the "Outstanding Leadership Award" for my participation as brand ambassador in SOBE Food&Wine Festival.
Certification
Consumer Research Foundations Certificate
By Brandwatch
May2024
Certificate ID: d8ehyg2h5wyv
Languages
Español
Native or Bilingual
Timeline
Digital Producer Intern
WFLA/WTTA
05.2023 - 06.2023
Sales Associate
Warby Parker
06.2021 - 02.2022
Server
Outback
10.2016 - 10.2020
Shift Supervisor
Starbucks
07.2012 - 05.2020
Bachelor of Arts - Mass Communication - Broadcast Production/News
University of South Florida
Associate of Arts - Accounting
Florida International University