Overview
Work History
Education
Skills
Languages
Timeline
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JOSSELINE ROMERO

Dallas,TX

Overview

8
8
years of professional experience

Work History

General Manager

JDH Enterprises
Las Vegas, TX
03.2025 - Current
  • Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
  • Maintained logs of all incoming calls and assigned tasks.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Participated in team meetings discussing changes in procedures or processes.
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.

ADMINISTRATIVE ASSISTANT

Barrett Distribution Centers
Forney, TX
09.2024 - 02.2025
  • Implemented office policies and procedures, contributing to improved operational efficiency.
  • Supported team members with administrative tasks and project coordination·
  • Supported HR in the onboarding process for new employees, including
  • arranging orientation sessions and processing documentation.
  • Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
  • Coordinated with other departments to ensure smooth flow of materials.

RECRUITER

On Demand Staffing
Dallas
05.2024 - 09.2024
  • Developed recruiting strategies, enhancing hiring efficiency and collaboration with managers.
  • Streamlined department workflow, ensuring operational efficiency and timely evaluations.
  • Drafted job descriptions, aligning hiring criteria with industry standards and needs.
  • Implemented recruitment methods, achieving measurable improvements in candidate quality.
  • Managed job postings, optimizing advertisement processes for broader reach and impact.
  • Spearheaded recruitment initiatives, enhancing candidate sourcing and achieving noticeable gains in talent acquisition speed.

GENERAL MANAGER

JDH Enterprises
Las vegas
05.2022 - 01.2024
  • Manage daily operations, enhancing efficiency and productivity.
  • Implemented strategies boosting team collaboration.
  • Conducted audits ensuring financial accuracy and control.
  • Tracked sales to guide business development planning.
  • Ensured policy compliance via employee training.
  • Enhanced operational workflows by introducing streamlined processes, leading to noticeable improvements in team efficiency and output.

ASSISTANT MANAGER

Rent A Center Warehouse & Retail Store
02.2021 - 05.2022
  • Resolved customer issues, enhancing loyalty and satisfaction.
  • Organized tasks to boost operational efficiency.
  • Managed resources to ensure compliance with standards.
  • Monitored cash handling, improving accuracy.
  • Set targets to motivate staff and drive sales growth.

CUSTOMER RELATIONS

CDW
Las vegas
01.2019 - 02.2021
  • Conducts new hire orientations, boosting engagement and retention through effective onboarding.
  • Manages equipment inventory, ensuring accurate tracking and availability for operational needs.
  • Creates employee badges, maintaining security and identification protocols within the organization.
  • Assists in accounts receivable billing, enhancing financial accuracy and efficiency.
  • Coordinates shipping duties, streamlining logistics and ensuring timely delivery of goods.

RECEPTIONIST/PATIENT AMBASSADOR

Sodexo
11.2017 - 01.2019
  • Assisted in menu selection and provided nutritional care to patients.
  • Delivered patient meals and set up with direct patient contact.
  • Received and processed phone orders as required.
  • Identified patients who had not ordered meals using tray tracking system.
  • Updated food preference and nourishment information.
  • Acted as a liaison between Nursing and Dietary departments.

Education

HIGH SCHOOL DIPLOMA -

Western High School
06.2017

Skills

  • Microsoft Office
  • QuickBooks
  • Customer Service
  • Problem solving
  • Time management
  • Organization
  • Conflict Resolution
  • Payroll Processing
  • Administrative Support
  • Team Leadership
  • Inventory Management
  • HR Administration

Languages

  • Spanish, Native
  • English, Native

Timeline

General Manager

JDH Enterprises
03.2025 - Current

ADMINISTRATIVE ASSISTANT

Barrett Distribution Centers
09.2024 - 02.2025

RECRUITER

On Demand Staffing
05.2024 - 09.2024

GENERAL MANAGER

JDH Enterprises
05.2022 - 01.2024

ASSISTANT MANAGER

Rent A Center Warehouse & Retail Store
02.2021 - 05.2022

CUSTOMER RELATIONS

CDW
01.2019 - 02.2021

RECEPTIONIST/PATIENT AMBASSADOR

Sodexo
11.2017 - 01.2019

HIGH SCHOOL DIPLOMA -

Western High School

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JOSSELINE ROMERO