Results-driven Assistant General Manager with a strong focus on operational efficiency and team development. Expertise in inventory control and strategic planning, contributing to streamlined processes and enhanced customer satisfaction.
Work History
Consultant
1 Month
Self Employed Services | 08.2026 - Current
Collaborated with clients to define project objectives and deliverables effectively on operations and development of auto auction process
Conducted thorough market research to inform strategic recommendations for clients.
Led cross-functional teams in executing complex development of projects for the sale and efficiency of the auction process more efficiently.
Managed client relationships through regular check-ins and updates on project progress.
Assistant General Manager
8 Years 11 Months
Copart Auto Auctions | 09.2017 - 08.2026
Streamlined auction processes specializing on title processing also enhancing operational efficiency and customer satisfaction.
Developed training programs for staff, improving team performance and service delivery.
Implemented inventory management systems to optimize asset tracking and reduce discrepancies.
Coordinated cross-departmental initiatives to align business strategies with operational goals.
Front End Manager
7 Years 1 Month
Home Depot | 07.2010 - 08.2017
Developed visual merchandising strategies that increased store engagement and customer experience.
Implemented training programs for staff, improving customer service and sales techniques.
Analyzed sales data to identify trends, informing stock replenishment and promotional strategies.
Led team in optimizing inventory management processes to enhance product availability.
Fleet Lease Manager
6 Years 3 Months
Manheim Auto Auction | 03.2004 - 06.2010
Managed lease sellers (banks, leasing co, third party fleets inventory), ensuring optimal terms for vehicle inventory and maximizing profitability.
Developed strategic to enhance sales. operational efficiency and streamline processes.
Oversaw compliance with legal requirements related to lease vehicles, maximizing turns on sales and mitigating risk for the organization.
Collaborated with cross-functional teams to align on sales strategies with overall business objectives.
Conducted comprehensive market research to identify optimal sales strategies and maximize revenue.
Education
BBA - Languages And Tourism
Universidad De El Sagrado Corazon | San Juan, PR | 05.1995
Professional Development: A minor in Political Science on top of the original major
Skills
Team leadership
Inventory control
Operational management
Leadership development
Employee relations
Process optimization
Staff management
Staff development
Certification
Mitchell Certification of Auto Damages
Train the Trainer (certification for auto receiving)