JOSSELYM AGUILAR
Yonkers
Summary
Dynamic and detail-oriented professional with experience at United Postal Service, excelling in mail delivery and customer service. Proven ability to manage high-volume routes while adhering to safety protocols. Skilled in mail sorting and issue reporting, with a strong commitment to efficiency and teamwork. Recognized for enhancing service quality during peak seasons.
Pragmatic Mail Carrier offering 2 years of delivery to commercial and residential customers. Reliable and considerate to resolve address discrepancies and increase accuracy. Strong management of heavy packages and delivery in inclement weather conditions.
Professional administrative specialist with comprehensive background in delivering efficient office support and customer service. Known for reliability and ability to adapt to changing needs, ensuring smooth office operations. Possesses strong organizational skills and collaborative mindset that fosters positive team environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
City Carrier Assistant
United Postal Service
09.2023 - Current
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
- Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
- Managed high-volume mail deliveries during peak seasons, ensuring timely and accurate distribution to customers.
- Operated vehicles and equipment to transport packages and mail pieces.
Hospital Volunteer
ST.JOSEPH MEDICAL HOSPITAL
04.2015 - Current
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Restocked medical supplies and consumables to prepare procedure rooms.
- Reported patient requests, concerns, and other observations to staff.
- Transported patients and helped with discharge procedures.
- Maintained clean and safe environments for patients, families, and staff by adhering to infection control protocols.
- Transported patients between rooms and appointments or testing locations.
- Followed directions of licensed nurses to administer medications and treatments.
Housekeeper
Atria Senior Living
03.2018 - 11.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
- Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
- Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
- Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
Receptionist Administrator
CHEKOS HOME IMPROVEMENT
04.2016 - 10.2019
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Increased office security by updating visitor check-in procedures and protocols.
- Enhanced efficiency of mail distribution, ensuring timely delivery and response.
- Maintained inventory of office supplies, preventing shortages and supporting daily operations.
- Completed bi-weekly payroll for 8 employees.
- Trained team members on new hotel services and products to support promotional efforts.
Secretary
HT. INSURANCE
02.2017 - 03.2018
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Education
Bachelor of Computer Applications - Computer Networking
YONKERS PATHWAYS TO SUCCESS
Yonkers, NY06-2021
High School Diploma -
ROOSEVELTH HIGH SCHOOL
Yonkers, NY06-2007
Skills
- Vehicle maintenance
- Mail casing
- Post office deliveries
- Customer service
- Data entry
- Valid Driver's license
- Clean driving record
- Verbal and written communication
- Office administration
- Appointment scheduling
- Multi-line phone systems
- Payroll processing
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- CAP - Certified Administrative Professional
- CPR Training - 2018
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
City Carrier Assistant
United Postal Service
09.2023 - Current
Housekeeper
Atria Senior Living
03.2018 - 11.2019
Secretary
HT. INSURANCE
02.2017 - 03.2018
Receptionist Administrator
CHEKOS HOME IMPROVEMENT
04.2016 - 10.2019
Hospital Volunteer
ST.JOSEPH MEDICAL HOSPITAL
04.2015 - Current
Bachelor of Computer Applications - Computer Networking
YONKERS PATHWAYS TO SUCCESS
High School Diploma -
ROOSEVELTH HIGH SCHOOL
Similar Profiles
Phillip RichardsPhillip Richards
Package Handler at United Postal ServicePackage Handler at United Postal Service
Qeiandre RussellQeiandre Russell
Package Handler at United Postal ServicePackage Handler at United Postal Service
ANDREA CASWELLANDREA CASWELL
Seasonal Worker at United Postal Service, UPSSeasonal Worker at United Postal Service, UPS
Trydenn SilbernagelTrydenn Silbernagel
Warehouse Supervisor at United Postal Service, UPSWarehouse Supervisor at United Postal Service, UPS
Sebastian LavinaSebastian Lavina
Administrative Clerk at United States Marine CorpsAdministrative Clerk at United States Marine Corps