Josselyn Hernandez
El Centro,CA
Summary
Proven server at Olive Garden, adept in maintaining high service standards under pressure, showcasing exceptional customer service and cash handling abilities. Collaborated effectively to enhance guest experiences, demonstrating a strong work ethic and hospitality service expertise. Achieved seamless multitasking, significantly boosting dining efficiency and satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Olive Garden
10.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Server
The Burger and I
07.2024 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Central Union High School
El Centro, CA06.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
Certification
Food handlers
RBC (responsible beverage control)
Lifeguard
CPR
AED
First Aid
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Olive Garden
10.2024 - Current
Server
The Burger and I
07.2024 - 10.2024
Central Union High School
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