Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
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Work History
Amazon
Costumer Return
Lexington, KY
10.2022 - Current
Built professional and trusting relationships with key customers and leveraged existing relationships via social media.
Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
Wrapped, boxed and weighed bakery department products.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Utilized software to automate customer communication and order fulfillment.
Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.