Josselyn A Torres Esquivies
San Diego,CA
Summary
(English/Spanish) Medical Assistant with experience in a fast-paced environment. Good customer service and good attitude towards others. I am experienced in more than 17 specialty clinics with adult and pediatric patients. I consider my self a good leader and I enjoy teaching other my skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hospital Lab Technician 1
UCSD Hospital
12.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
Medical Assistant/Front Desk Float
Rady Childrens Hospital
03.2018 - 12.2019
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Obtained client medical history, medication information, symptoms, and allergies.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Vaccine Coordinator
San Ysidro Health
03.2017 - 06.2018
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Education
Bachelor of Science - Healthcare Administration
Grand Canyon University
Phoenix, AZ06.2026
Medical Assistant Diploma -
Concorde
San Diego01.2017
Skills
- Attention to Detail
- Positive Attitude
- Deadline-oriented
- Dedicated Team Player
- Conflict Resolution
- Team Leadership
Certification
Medical Assistant Diploma
Bart
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Hospital Lab Technician 1
UCSD Hospital
12.2019 - Current
Medical Assistant/Front Desk Float
Rady Childrens Hospital
03.2018 - 12.2019
Vaccine Coordinator
San Ysidro Health
03.2017 - 06.2018
Bachelor of Science - Healthcare Administration
Grand Canyon University
Medical Assistant Diploma -
Concorde
Medical Assistant Diploma
Bart
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