Resumen profesional
Datos destacados
Experiencia
Formación
Enfatiza tus habilidades clave
Diplomas
Cronología
Generic

JOSSELYN M AMAYA RAMOS

Houston,TX

Resumen profesional

Talented Assistant with excellent interpersonal skills and more than 3 years of experience. Highly effective and knowledgeable in Microsoft Word, Excell and Power Point. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Datos destacados

10
10
years of professional experience
1
1
Certification

Experiencia

Childcare Provider

Tabernacle Biblical Baptist Amigos De Israel
Houston, TX
05.2016 - Current
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Assisted children with putting on coats and cold-weather gear before going outside.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Worked with parents one-on-one to address individual needs of children in care.
  • Played engaging, age-appropriate games to entertain and educate children.
  • Act as weekend/holiday volunteer
  • Be polite, friendly, and courteous to all children, parents, and volunteers.
  • Stay until children are secured with responsible adult named on child’s registration form.
  • Provided one-on-one and peer group tutoring on core subjects for children aged 1 to 9

Caregiver, Special Needs

Private Home
Houston, TX
02.2016 - 12.2018
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Assisted over 3 patients with self-administered medications.
  • Built strong relationships with clients to deliver emotional support and companionship.

Waitress weekend only

Serrano's Events
Houston, TX
09.2016 - 12.2020
  • Greeted new customers, discussed specials and took drink orders.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained over 50 customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Customer Service Associate

Crazy Boss Inc
HOUSTON, TX
10.2019 - 06.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Executes excellent sales floor merchandising and selling.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Maintained over 5 accurate and current customer account data with manual forms processing and digital information updates.

Consular Assistant

Consulate General Of El Salvador In Houston Tx
Houston, TX
11.2020 - 08.2021
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Managed and completed paperwork and overall office administration operations.
  • Cold called over 50 potential customers per day to help with marketing efforts and increase sales.
  • Keyed all data into Microsoft Word.

Nurse Aide

Alief ISD
Houston
08.2021 - 10.2023
  • Supports the school nurse by assisting with student health needs.
  • Providing basic first aid.
  • Administering doctor-approved medications under supervisionmaintaining health records and communicating with parents and staff.
  • Conducting health screenings, managing supplies, assisting with health education, and providing care for students with chronic conditions or those needing help with daily living activities.

Formación

High School Diploma -

Alief Taylor High School

CNA Certificate -

Texas Health and Human Services
01/2025 - 07/2025

Enfatiza tus habilidades clave

  • Bilingual English/Spanish
  • Office Supply Management
  • Prioritization and Time Management
  • Service-Oriented
  • Calendar Management
  • Data Entry
  • Verbal and Written Communication

Diplomas

  • Certified CPR by The National CPR Foundation
  • Certified Nurse Aide

Cronología

Nurse Aide

Alief ISD
08.2021 - 10.2023

Consular Assistant

Consulate General Of El Salvador In Houston Tx
11.2020 - 08.2021

Customer Service Associate

Crazy Boss Inc
10.2019 - 06.2020

Waitress weekend only

Serrano's Events
09.2016 - 12.2020

Childcare Provider

Tabernacle Biblical Baptist Amigos De Israel
05.2016 - Current

Caregiver, Special Needs

Private Home
02.2016 - 12.2018

High School Diploma -

Alief Taylor High School

CNA Certificate -

Texas Health and Human Services
01/2025 - 07/2025
JOSSELYN M AMAYA RAMOS