Jonelle Hill
Riverdale,GA
Summary
Friendly and enthusiastic level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong desire to provide high quality orthopedic care per facility expectations and best practices. Will deliver compassionate care to patients to achieve high levels of satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Right at Home
Covington, GA
08.2014 - Current
- Monitored vital signs, such as blood pressure and pulse.
- Maintained accurate records of patient care, condition, progress and concerns.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
- Maintained a clean, healthy and safe environment.
Business Office Manager
Suncrest
Atlanta, GA
07.2010 - 06.2012
- Served as Medical Records Clerk, moved to Data Entry position where patient information was entered accurately and efficiently into the Allscripts Database System.
- Promoted to Business Office Manger within first year.
- Familiar with all aspects of daily business operations including: Personnel, Human Resource issues, HIPPA and Medicare Compliance, and numerous administrative functions.
- Oversee inventory and purchase of medical and office supplies. Transmitted Oasis on a weekly basis through CMS/Haven systems; audit clerical portion of charts for final billing.
- Prepared and distributed payroll accurately and efficiently Keyed data sets into Allscripts database to create a plan of care according to physician and clinician orders.
Austell, GA
01.2013 - 01.2014
Business Office Manager
Suncrest
Atlanta, GA
07.2010 - 03.2012
- Educated staff on state and federal statutes, rules and regulations governing home care services.
- Coordinated nursing department activities to ensure availability of appropriate clinical and support staff for resident care.
- Maintained computerized record management systems to record and process data and generate reports.
Data Entry
FSI, Inc
Austell, GA
09.2013 - 09.2014
- Entered numerical data into databases in a timely and accurate manner.
- Scanned documentation and entered into the database.
Customer Servce Professional, Remote
Arise Virtual Solutions
Virtual Network
03.2012 - Current
- Met or exceeded service and quality standards every review period.
- Gathered and verified all required customer information for tracking purposes.
- Acted professionally and patiently when addressing negative customer feedback.
Education
Associate of Science - Pre-Nursing
Georgia Military College
May 2014
Professional Diploma - Business Office Technology
Southern Crescent Technical College
June 2009
Skills
- Excellent interpersonal skills
- Ability to multi-task and prioritize in fast paced environment
- Proficient with Microsoft Office System including Microsoft Word, Excel, PowerPoint and Outlook
- Efficient and reliable team player
- Dedicated patient-focused care
- CPR/First Aid Certified
- Local/state health laws knowledge
- Records Management
- Compassionate
Certification
Certified Nursing Assistant
Griffin, GA May 2014
Golden Age Healthcare Training
Timeline
Certified Nursing Assistant
Right at Home
08.2014 - Current
Data Entry
FSI, Inc
09.2013 - 09.2014
01.2013 - 01.2014
Customer Servce Professional, Remote
Arise Virtual Solutions
03.2012 - Current
Business Office Manager
Suncrest
07.2010 - 06.2012
Business Office Manager
Suncrest
07.2010 - 03.2012
Associate of Science - Pre-Nursing
Georgia Military College
Professional Diploma - Business Office Technology
Southern Crescent Technical College