Jossi Isler
Raleigh,NC
Summary
Clinic Director at EmpowerMe Wellness with strong background in staff management and healthcare compliance. Demonstrated success in optimizing workflows and improving patient care through effective treatment coordination. Expertise in policy development and promoting collaboration among healthcare teams to enhance service delivery and patient satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinic Director
EmpowerMe Wellness
Raleigh, North Carolina
09.2024 - Current
- Increased caseload by 100% in two weeks.
- Increased the therapy team from one to five in three months.
- Managed staff schedules and workflow to optimize service delivery and patient satisfaction.
- Oversaw compliance with healthcare regulations and maintained high standards of practice.
- Collaborated with physicians and specialists to coordinate treatment plans for patients.
- Implemented training programs to enhance staff skills and improve clinical services.
- Developed clinic policies and procedures to streamline operations and enhance safety protocols.
- Planned special events, such as seminars or workshops, designed to enhance public awareness about health topics, increased participation by 50%.
- Assisted in developing strategies for providing high-quality medical services within budget constraints.
- Facilitated communication between clinicians and administrative personnel regarding operational issues.
Per Diem Physical Therapist Assistant
North Carolina Specialty Hospital-Emerge Ortho
Durham
05.2015 - Current
- Advised readiness for discharge with the nurse and attending Physician.
- Supervise colleagues during onboarding to ensure billing, documentation, and discharge planning knowledge.
Physical Therapist Assistant
Southeastern Healthcare-Rehabilitation Center
Raleigh, NC
04.2019 - 08.2024
- Provided therapeutic interventions, including strength training, neurological re-education, and gait training under Physical Therapists' supervision.
- Monitored patient progress and adjusted treatments as needed.
- Maintained accurate patient records and documentation protocols.
- Collaborated with healthcare team to coordinate comprehensive care plans.
- Documented patient progress and communicated treatment outcomes to Physical Therapists.
- Acted as liaison between rehabilitation and nursing departments to address patient needs.
Traveling Physical Therapist Assistant
Med Travelers
05.2017 - 05.2019
Physical Therapist Assistant
Rehabcare
Dunn
05.2015 - 05.2017
Education
Master of Healthcare Administration -
Queens University of Charlotte
Charlotte05.2023
Associate of Applied Science - Physical Therapist Assistant
Nash Community College
Rocky-Mount05.2015
Bachelor of Exercise Physiology -
Winston-Salem State University
Winston-Salem05.2012
Skills
- Staff management
- Healthcare compliance
- Policy development
- Workflow optimization
- Treatment coordination
- Patient care planning
Certification
- Basic Life Support 4/22/2023-4/2025
- North Carolina Board of Physical Therapy Examiners for Physical Therapist Assistant | #A5632
Affiliations
- Community Walk Facilitator and Organizer-Implemented a six-week one-mile walking program to encourage active lifestyles. Developed marketing materials to promote the program. Provided educational materials to bring awareness to health disparities in the community, like hypertension, diabetes, and stroke. Increased participants’ weekly exercise frequency by 50%
- Physical and Mental Health Committee Co-Chair-Conducted monthly committee meetings. Organized annual 5k walk/run to bring awareness to domestic violence. Raised $10,000 with proceeds donated to Harbor of Johnston County.
- Educational Development Committee Co-Chair-Spearheaded educational youth programs to ensure participants enhanced skills for academic success and participated in goal setting and community service opportunities. Ensured participants followed program policies and procedures.
- Recording Secretary
Timeline
Clinic Director
EmpowerMe Wellness
09.2024 - Current
Physical Therapist Assistant
Southeastern Healthcare-Rehabilitation Center
04.2019 - 08.2024
Traveling Physical Therapist Assistant
Med Travelers
05.2017 - 05.2019
Per Diem Physical Therapist Assistant
North Carolina Specialty Hospital-Emerge Ortho
05.2015 - Current
Physical Therapist Assistant
Rehabcare
05.2015 - 05.2017
Master of Healthcare Administration -
Queens University of Charlotte
Associate of Applied Science - Physical Therapist Assistant
Nash Community College
Bachelor of Exercise Physiology -
Winston-Salem State University