Jossie Zapata Diaz
Monroe,NY
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Also well-qualified administrative professional with remarkable typing skills, data entry expertise and proficient in updating daily logs and managing records.
Overview
19
19
years of professional experience
Work History
Sales Associate
Michael Kors
Central Valley, NY
11.2009 - 02.2024
- Processed transactions using a point-of-sale system.
- Assisted customers with product selection, sizing and styling.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
Clerk/Monitor
Smith Clove School District
Central Valley, NY
08.2005 - 05.2012
- Answered phones in a courteous manner while providing excellent customer service.
- Maintained inventory levels of office supplies and equipment as needed.
- Responded promptly to incidents or emergencies according to established protocols.
- Compiled family information into organized databases for easy access.
- Observed and monitored the safety of all children in care.
Education
GED -
SUNY Manhattan Educational Opportunity Center
New York, NY05-1998
Skills
- Bookkeeping
- Database Entry
- Time Management
- Excellent Communication Skills
- Exceeds Sales Goals
- Multi-Tasking Strength
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Sales Associate
Michael Kors
11.2009 - 02.2024
Clerk/Monitor
Smith Clove School District
08.2005 - 05.2012
GED -
SUNY Manhattan Educational Opportunity Center