Josslyn Ferris
Ashburn
Summary
Dynamic professional with extensive experience in customer service and team collaboration. Proven ability in conflict resolution and time management. Committed to enhancing guest experiences and optimizing dining operations through effective communication.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Babysitter
Bambino Sitters
Ashburn
01.2023 - Current
- Supervised children during playtime, ensuring safety and engagement.
- Prepared nutritious meals and snacks according to children's dietary needs.
- Organized educational activities that enhanced learning and creativity.
- Communicated with parents about children's daily activities and behavior.
- Managed conflicts among children, fostering positive social interactions.
- Maintained a clean play area for optimal safety and enjoyment.
- Adapted caregiving techniques to accommodate unique needs of each child.
- Assisted with daily routines, including meals, snacks, and bedtime preparations.
Hostess/Food Runner
Travinia Italian Kitchen Holdings
Leesburg
08.2025 - 10.2025
- Greeted and seated guests promptly, ensuring an inviting atmosphere at Travinia Italian Kitchen.
- Managed reservation system to optimize table turnover and enhance guest flow.
- Coordinated dining room needs during peak hours to assist servers effectively.
- Resolved guest inquiries and concerns to improve overall dining experience.
- Maintained cleanliness and organization of hostess stand and entrance area.
- Communicated accurate wait times to guests, managing expectations with professionalism.
- Collaborated with kitchen staff to ensure timely service for all patrons.
- Trained new host staff on procedures and customer service standards.
Appraisal Assistant
Residential Appraising Services
Ashburn
04.2024 - 08.2025
- Gathered and organized property data for appraisal reports to enhance accuracy.
- Conducted research on local real estate markets and trends to inform assessments.
- Completed field inspections and structural measurements to ensure precise evaluations.
- Maintained current knowledge of local market information and sales trends.
- Assisted with special projects, including feasibility studies and consulting services.
- Reviewed historical records to support accurate property judgments.
- Utilized strong research skills to deepen understanding of local areas and properties.
Education
Heritage Highschool
Leesburg, VASkills
- Child supervision
- Conflict resolution
- Customer service
- Team collaboration
- Research skills
- Data organization
- Time management
- Positive and professional
- Project management
- Effective communication
- Reliable transportation
- Flexible scheduling
- Dependability
- Special needs experience
- Administering medicines
- Safe driving
- Licensed driver
- Reliability
- Overnight care
- Infant care experience
Certification
CPR Certified
Affiliations
Volunteer, Simpson Middle school
Timeline
Hostess/Food Runner
Travinia Italian Kitchen Holdings
08.2025 - 10.2025
Appraisal Assistant
Residential Appraising Services
04.2024 - 08.2025
Babysitter
Bambino Sitters
01.2023 - Current
Heritage Highschool