Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jossy Bermudez

Miami,FL

Summary

Dedicated and detail-oriented professional with experience in healthcare coordination, executive support, financial services, and client relations. Skilled in patient care coordination, administrative support, sales, and customer service. Strong ability to build relationships, streamline processes, and ensure high-quality service in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Treatment Coordinator

Lux Disc and Spine Center
Coral Gables, FL
01.2024 - Current
  • Act as the primary liaison between patients, clinical providers, and administrative staff to ensure smooth communication and continuity of care.
  • Guide patients through treatment plans, explaining procedures, scheduling follow-up appointments, and addressing questions to improve patient understanding and satisfaction.
  • Coordinate insurance verifications, financial arrangements, and treatment approvals to streamline administrative processes.
  • Maintain detailed patient records while ensuring compliance with HIPAA and clinic policies.

Personal Assistant

Jordan Williams
Charlotte, North Carolina
02.2022 - 12.2023
  • Managed executive scheduling, including meetings, travel itineraries, transportation, and accommodations to optimize time and efficiency.
  • Handled correspondence via phone, email, and in-person communication, ensuring timely responses and professional client relations.
  • Assisted with day-to-day business operations, supporting inventory management and vendor coordination.
  • Provided administrative support to streamline office workflow, allowing leadership to focus on business growth.

Insurance Sales Associate

Mapfre Insurance Company
León, Nicaragua
03.2021 - 03.2022
  • Prospected new clients through referrals, networking, and cold leads, contributing to business growth and retention.
  • Conducted consultations to assess client needs, offering tailored insurance solutions and preparing competitive policy proposals.

Cashier / Customer Service Representative

Bank of Production (BANPRO)
León, Nicaragua
05.2018 - 11.2020
  • Assisted customers with account openings, closings, deposits, withdrawals, loan payments, and check cashing in a high-volume branch environment.
  • Delivered professional customer service by resolving inquiries, identifying banking solutions, and promoting available financial products.

Education

Bachelor of Business Administration - Tourism

UNAN Leon
Leon, Nicaragua
12-2016

Skills

  • Patient Care Coordination
  • Executive Assistance
  • Customer Service
  • Client Relations
  • Insurance Sales
  • Policy Advising
  • Banking
  • Financial Transactions
  • Administrative Support
  • Travel Planning
  • Bilingual (Spanish, English)

Timeline

Treatment Coordinator

Lux Disc and Spine Center
01.2024 - Current

Personal Assistant

Jordan Williams
02.2022 - 12.2023

Insurance Sales Associate

Mapfre Insurance Company
03.2021 - 03.2022

Cashier / Customer Service Representative

Bank of Production (BANPRO)
05.2018 - 11.2020

Bachelor of Business Administration - Tourism

UNAN Leon

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