Jostin Samir Hernandez Palma
Baytown,USA
Summary
Dedicated and driven professional with a strong work ethic, consistently putting forth maximum effort to deliver exceptional results. Takes pride in work and strives for excellence in all tasks undertaken. Skilled in training and mentoring individuals, fostering a positive and collaborative environment that promotes growth and success.
Overview
4
4
years of professional experience
Work History
Front of House Team Member
Chick-Fil-A
Baytown, TX, USA
05.2022 - 08.2023
- Front of House Team Member at Chick-Fil-A adept in creating welcoming environments and enhancing customer experiences through excellent service
- Skilled in team collaboration, training new staff, and handling transactions with high accuracy
- Aspires to apply these communication and organizational skills in a nursing role, focusing on patient care and support
- Greeted and welcomed guests, fostering personal connections and ensuring a friendly atmosphere
- Executed orders accurately and promptly, maintaining a well-prepared environment for the team
- Collaborated with team members, providing assistance and promoting a supportive work culture
- Trained new employees, handled cash transactions, and contributed to safety team efforts
- Boosted customer satisfaction by ensuring swift, accurate service
- Uphold high accuracy in cash handling and order processing, minimizing errors
- Eagerly engaged with customers, creating a welcoming and positive dining experience
Curbside
Walmart
Baytown, TX
06.2024 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Election Poll Worker
Texas Gov
Baytown, TX
11.2020 - 11.2023
- Collaborated effectively with fellow poll workers to guarantee a seamless voting process for all participants.
- Managed time effectively to balance multiple tasks such as checking in voters, answering questions, and maintaining lines in an orderly fashion.
- Provided exceptional customer service, assisting first-time voters with the registration process and guiding them through the steps of casting their ballot successfully.
- Enhanced voter experience by efficiently processing registrations and verifying voter eligibility.
- Upheld the confidentiality and integrity of the voting process by never disclosing any voter''s personal information or political preferences while working at the polling station.
- Participated in training sessions prior to Election Day, staying informed on updated procedures and requirements for successful elections management.
- Streamlined the voting process for a smoother experience by setting up, maintaining, and troubleshooting voting equipment.
Education
Highschool Diploma -
IMPACT Early College Highschool
Baytown05.2024
Skills
- Communication
- Adaptability
- Problem-Solving
- Organization
Personal Information
Age: 18
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Curbside
Walmart
06.2024 - 12.2024
Front of House Team Member
Chick-Fil-A
05.2022 - 08.2023
Election Poll Worker
Texas Gov
11.2020 - 11.2023
Highschool Diploma -
IMPACT Early College Highschool