Proven track record at Wendy's Restaurant, enhancing customer satisfaction through exceptional service and efficient POS system operations. Demonstrated reliability and organizational abilities, mentoring new staff and contributing to a significant reduction in stock discrepancies. Excelled in customer assistance and time management, ensuring a seamless shopping experience.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
5
5
years of professional experience
Work History
Cashier
Wendys Resturant
02.2020 - Current
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Answered questions about store policies and addressed customer concerns.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Strengthened team morale and cooperation by assisting coworkers during peak hours.
Assisted in inventory management, contributing to reduction in stock discrepancies.
Improved store atmosphere with thorough and prompt cleaning of checkout area.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Facilitated smoother checkout process, trained new employees on POS systems.
Responded promptly to requests for assistance, spills and customer inquiries.
Processed refunds and exchanges in accordance with company policy.
Maintained current knowledge of store promotions and highlighted sales to customers.
Set up new sales displays each week with fresh merchandise.
Helped customers complete purchases, locate items, and join reward programs.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.