Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Josué Colón

Valrico,FL

Summary

Dynamic and detail-oriented professional with a proven track record at Asonipse Spa & Salon, where I attentively and intentionally worked with my clients to achieve their goals. Skilled in customer service and time management, I excel in creating welcoming environments and ensuring client satisfaction. Adaptable and dependable, I thrive in fast-paced settings while maintaining high standards. I always acknowledge there is more to learn, and strive to continue doing so. I've loved contributing to a vibrant and productive work environment, but have also enjoyed taking my career into my own hands.

Overview

12
12
years of professional experience

Work History

Front Desk Concierge

Asonipse Spa & Salon
09.2019 - 11.2024
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Collaborated effectively with team members to maintain smooth operations during peak hours or high occupancy periods.
  • Processed payments accurately, balancing cash drawer at the end of each shift.
  • Assisted in training new team members on front desk procedures and best practices for exceptional service delivery.
  • Maintained a clean and organized front desk area, contributing to a welcoming atmosphere for guests.
  • Assisted guests with reservations, modifications, and cancellations in a courteous and professional manner.
  • Managed phone calls efficiently, making sure to follow through on guest inquiries if they left voicemails during closed hours

Hairstylist

Asonipse Spa & Salon
09.2019 - 04.2025
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.

Pet Sitter

Walk The Walk Professional Pet Care
02.2017 - 08.2019
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Prepared food and water following instructions from pet owners.
  • Communicated professionally with pet owners via phone, email, and text.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.

Barista

Starbucks
08.2013 - 11.2018
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Education

Newpoint High School
Valrico, FL

No Degree - Business Administration

Keiser University
Lakeland, FL

Skills

  • Detail and goal oriented
  • Conflict resolution skills
  • Adaptive
  • Active listening
  • Strong communication
  • Time management
  • Openness to feedback
  • Customer service
  • Money management
  • Organized
  • Dependable

Languages

Spanish
Native or Bilingual

Timeline

Front Desk Concierge

Asonipse Spa & Salon
09.2019 - 11.2024

Hairstylist

Asonipse Spa & Salon
09.2019 - 04.2025

Pet Sitter

Walk The Walk Professional Pet Care
02.2017 - 08.2019

Barista

Starbucks
08.2013 - 11.2018

Newpoint High School

No Degree - Business Administration

Keiser University

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