Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Amazon Safety Specialist
Amazon
Phoenix, AZ
10.2024 - Current
To ensure health and well being of Amazon Associates
Recommending appropriate risk mitigation measures
Maintain daily, weekly, and monthly metrics
Root Cause Analysis
Implement and enforce new safety programs
Risk Assessment
Service Sales Representative
Cintas First Aid & Safety
10.2019 - 09.2024
Develop, Implement, and execute first aid & safety program.
Collaborating with safety team to provide support & help with implementation of safety practices.
Selling products that will benefit the customer and ensure OSHA compliance
Using Smith driving for safe maneuvering of the company vehicle
VPP Cintas orientated site
Site surveys regarding First aid & Safety on over 130 sites.
Top 95 performer nationwide
Account Manager
AT&T
07.2018 - 10.2019
Managing customers' DIRECTV account
Selling all AT&T’s products
Customer education, troubleshooting and recommendations
Staying up to date on offers and promotions
Working on a fast paced setting.
Achieving metrics on a monthly basis.
Technician
DIRECTV
11.2013 - 06.2018
Troubleshooting complex technical issues.
Tained junior technician on best practices for installation, maintenance and troubleshooting procedures.
Provided customer support, offering guidance on system usage, troubleshooting, and resolving issues to ensure satisfaction.
Great customer service skills & work ethic
Conducted site surveys to asses customer needs.
Adapt to constant changes withing the work day.
Education
High School Diploma -
Alhambra High School
Phoenix, AZ
05.2010
Skills
Risk assessment
Safety program development
Root cause analysis
Customer relationship management
Regulatory compliance
Data analysis
Problem solving
Organization and time management
Safety program implementation
Site surveys
Collaboration skills
Certification
OSHA 30
Languages
Spanish
Professional
Affiliations
I currently own and manage two Airbnbs in which I get to develop my customer sevice skills as well as listening skills. I manage a bugdet and a do price optimization as well as I keep 2 cleaning crews employeed.