Josue Bolanos
Houston,TX
Summary
Accomplished entrepreneur and service provider with a proven track record in small business operations and customer relations, notably at Dos Amigos Landscaping. Expert in strategic planning and financial management, achieving significant client satisfaction and repeat business through effective communication and marketing. Demonstrates strong relationship-building skills and a results-driven approach, ensuring high-quality service delivery and operational excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Owner
Dos Amigos Landscaping
06.2022 - 05.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Operated landscaping equipment with focus on safety and machine longevity.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
Dasher
Door Dash
01.2022 - 05.2024
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Developed and maintained professional relations between customer, store personnel, and company.
- Navigated efficiently through various delivery routes for expedited service.
- Enhanced communication with customers through proactive updates on order status.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
- Ensured order accuracy, double-checking items before leaving the pickup location.
Owner
Big Boy Kennelz
04.2020 - 05.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Facilitated successful adoptions by carefully matching puppies with suitable owners based on temperament, lifestyle compatibility, and long-term commitment.
- Expanded knowledge of breed characteristics and genetics by attending industry conferences, workshops, and seminars.
- Provided exceptional client service, guiding prospective owners through the adoption process to ensure successful placements.
- Ensured the well-being of breeding stock with proper veterinary care, appropriate exercise, and balanced nutrition.
- Implemented early socialization techniques for puppies, resulting in well-adjusted adult dogs with excellent temperament.
- Increased demand for puppies by building a positive online presence through social media and website updates.
- Optimized kennel operations by establishing efficient routines for feeding, grooming, exercise, and cleaning tasks.
- Developed strong relationships with clients through attentive communication and follow-up support.
Driver/Crane Rigger
Cato Drilling Company
02.2019 - 03.2021
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Ensured precise load placement by accurately calculating load weights and determining proper rigging configurations.
- Assisted crane operators with detailed load charts and calculations in order to guarantee safe weight distribution during the lift process.
- Mastered various knots and hitches when securing loads for transport or aerial delivery, optimizing stability and safety of the items being moved.
- Assisted in rig down, disassembly and loading of crane.
- Helped set up and rig up crane.
Education
NCCCO, Rigger 1, Rigger 2, Small Crane Operator
Diamond Crane And Rigging
Baytown, TX05.2024
Associate of Arts - History
Liberty University
Lynchburg, VA06.2019
High School Diploma -
Waltrip High School
Houston, TX05.2013
Skills
- Small business operations
- Verbal and written communication
- Customer Relations
- Relationship Building
- Strategic Planning
- Business Planning
- Marketing
- Financial Management
Certification
Diamond Crane and Rigging
NCCCO - Rigger 1, Rigger 2, and Small Crane
ID Number: 555382751
Languages
Spanish
Native or Bilingual
French
Professional Working
Timeline
Owner
Dos Amigos Landscaping
06.2022 - 05.2024
Dasher
Door Dash
01.2022 - 05.2024
Owner
Big Boy Kennelz
04.2020 - 05.2024
Driver/Crane Rigger
Cato Drilling Company
02.2019 - 03.2021
NCCCO, Rigger 1, Rigger 2, Small Crane Operator
Diamond Crane And Rigging
Associate of Arts - History
Liberty University
High School Diploma -
Waltrip High School