Hardworking Motor Transport Operator offering 4 years of Honorable Military experience. Accustomed to effectively managing safe and efficient loading, unloading and transport of valuable cargo over different terrains and conditions. Resourceful Operator with E-4 rank in United States Marine Corps. Strong history of overseeing convoy transportation of equipment, supplies and personnel. Excellent planning, problem-solving and organizational skills developed over 4 years of experience. Driven more than 20,000 accident-free miles containing many different specialized tactical licenses.
Providing great leadership skills to coworkers and proving amazing customer service experience.
Working effectively while in a supervisor position both in the Marine Corps and JPMorgan Chase bank.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Floor Associate
Sam's Club
07.2016 - 07.2017
Started out as a LOT Associate and ensured customers had shopping carts ready to use as well as assisting them with loading groceries to their vehicles.
Transferred from working outside to inside to store as a Sales Floor Associate.
Managed time effectively between tasks such as restocking shelves and assisting customers with purchases.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Recommended and helped locate or obtain merchandise based on customer needs and desires.
Motor Transport Operator
United States Marine Corps
Camp Pendleton
09.2017 - 09.2021
Promoted to the rank of Corporal where I was assigned to manage around 60 marines under a management position for 2 ½ years. Completed management courses online in order to help lead Marines while in training on and off a military base.
Earned brown belt in Martial Arts
Qualified as an expert shooter both in Rifle and Pistol.
Cleaned interior and exterior of vehicles as needed during shift operations.
Performed daily vehicle maintenance by checking fluid levels, tire wear and brake integrity.
Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
Delivery Driver
Domino's Pizza
Camp Pendleton, CA
01.2021 - 08.2021
Expert Delivery Driver delivering food orders around Marine Corps Base Camp Pendleton with accident-free miles.
Promoted positive customer service by delivering on-time orders and fully resolving issues.
Oversaw food preparation, production and presentation according to quality standards.
Delivery Driver
Amazon Delivery Driver
Riverside, CA
10.2021 - 01.2022
Conducting 40-55 deliveries per hour when maximum requirements were to conduct 25 deliveries per hour.
Drove within Southern California, delivering box truck loads from Amazon Warehouses to local Post Offices.
Loaded trucks and safely secured merchandise to prevent damage during transportation.
Maintained current knowledge of company products, services, and processes.
Assisted management in training new employees for their new role.
Associate Banker
JPMorgan Chase Bank
Redlands, CA
02.2022 - 12.2023
Assisting customers with their financial needs
Ensuring and inspecting every important and classified document from customers is successfully scanned and uploaded into the banks online system.
ATM Custodian.
Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Identified transaction errors when debits and credits did not balance.
Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
Performed inspections and Audits of ATM machines.
Provided technical support to customers during their use of an ATM machine.
Lead Operations Associate
JP Morgan Chase
Eastvale
12.2023 - Current
Promoted to a Supervisor.
Identifying internal problems and recommended solutions to upper management.
Monitoring employee productivity levels to identify areas for improvement or additional resources needed.
Training employees on best practices and protocols while managing teams to maintain optimal productivity.
Integrating technology to customers in order to increase efficiency and real-time accountability of operational tasks.
Ensuring my branch is running smoothly with daily tasks and reporting everything to my manager.
Leading employees to the best of my capabilities.
Education
High School Diploma -
Fontana High School
Fontana, CA
05.2016
Skills
Critical thinking
Equipment Operation
Vehicle Maintenance
Customer Service
Leadership
Management
Expert Shooter both in Rifle and Pistol
20,000 plus accident free miles
Additional Information
Joined the Fontana Police Explorers for 3 years. Worked many DUI checkpoints, completed a couple of ride-along trainings as well as many other trainings.
Delivering amazing customer service to many customers.
Acquired a Commercial Class B license.
Awards And Acknowledgements
2 Certificates of Commendation from the Marine Corps.
2 Meritorious Masts from the Marine Corps.
Rifle and Pistol Expert shooter.
Global War and Terrorism Medals
National Defense Service Medal
Marine Corps Good Conduct Medal
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Tanks Endorsement license.
MTVR Trailer over 10,000 pounds license.
FRC fueling license with up to 2,500 gallons capacity.