JOSUÉ COMPAN
Las Vegas,NV
Summary
Entry-level IT Support candidate with foundational knowledge from the Google IT Support Professional Certificate program. While my training was primarily coursework-based, I am motivated to build hands-on experience and quickly develop practical skills in troubleshooting hardware, software, and basic networking. Strong background in operations, problem-solving, and customer support across retail and hospitality environments. Proven ability to manage tasks under pressure, learn quickly, and adapt to new systems. Seeking an IT Support or Help Desk role where I can grow and contribute.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Lot Porter / Property Maintenance
Juliet Realty LLC
Las Vegas, NV
02.2025 - Current
- Perform routine property maintenance, including trash removal and cleaning dumpster enclosures
- Monitor property conditions and report damages, safety concerns, or unauthorized activity
- Maintain clean and safe environments through regular inspections and upkeep
- Identify and report individuals camping on property to ensure compliance and safety
ASSISTANT STORE MANAGER
7-Eleven Hawaii
Kaneohe, HI
03.2023 - 12.2024
- Managed daily store operations while supporting customer service and team productivity.
- Coordinated staff tasks and schedules to improve efficiency and workflow.
- Mentored employees in job responsibilities and customer service standards.
- Addressed customer concerns and resolved issues to maintain positive experiences.
- Oversaw financial transactions, cash handling, and inventory reporting.
STORE PROTECTION SPECIALIST/SALES ASSOCIATE
Ross Dress for Less
Kaneohe, HI
10.2022 - 02.2023
- Processed transactions and assisted customers with purchases.
- Monitored store activity to reduce theft and enforce company policies.
- Reported suspicious behavior and helped maintain a safe shopping environment.
- Worked with team members to follow store safety procedures.
DISPATCHER/FOOD RUNNER
MGM Grand Hotel and Casino
Las Vegas, NV
08.2003 - 09.2021
- Coordinated meal deliveries between kitchen staff and service teams to maintain efficient operations.
- Managed high-volume tasks in a fast-paced hospitality environment.
Education
HIGH SCHOOL DIPLOMA -
Las Vegas High
SOME COLLEGE -
Western Governors University
Skills
- Troubleshooting hardware and software issues
- Windows OS installation and support
- Basic networking (Wi-Fi, routers, IP basics)
- IT support ticket handling (simulated experience)
- System diagnostics and issue resolution
- Customer service and communication
- Problem-solving under pressure
Certification
Google IT Support Professional Certificate – Completed
Timeline
Lot Porter / Property Maintenance
Juliet Realty LLC
02.2025 - Current
ASSISTANT STORE MANAGER
7-Eleven Hawaii
03.2023 - 12.2024
STORE PROTECTION SPECIALIST/SALES ASSOCIATE
Ross Dress for Less
10.2022 - 02.2023
DISPATCHER/FOOD RUNNER
MGM Grand Hotel and Casino
08.2003 - 09.2021
HIGH SCHOOL DIPLOMA -
Las Vegas High
SOME COLLEGE -
Western Governors University