Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
Work History
Driver and Mover
TWO MEN AND A TRUCK® International
Corpus Christi, Texas
04.2024 - 12.2024
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Checked loads to ensure that cargo was secure and distributed evenly.
Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
Utilized GPS navigation systems to plan efficient routes for deliveries.
Demonstrated ability to handle emergency situations calmly and effectively.
Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
Delivered packages to customers in a timely and efficient manner.
Inspected vehicles for mechanical items and safety issues prior to operating them.
Maintained accurate logs of vehicle inspections and repair status.
Assisted passengers with loading and unloading their luggage.
Managed time efficiently when making multiple stops along designated routes.
Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
Performed basic maintenance tasks such as checking oil levels, tire pressure.
Reported any incidents involving the truck or its cargo to management immediately.
Participated in training sessions regarding safe driving practices and defensive driving techniques.
Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Provided excellent customer service by responding promptly to customer inquiries and complaints.
Verified the contents of inventory loads against shipping papers.
Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
Adhered to company policies and procedures related to safety and security standards.
Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
Assisted with loading and unloading freight when necessary.
Determined most expedient trip by mapping out driving routes ahead of time.
Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
Picked up clients from specific locations to transport and drop off at destinations.
Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
Enhanced customer satisfaction by providing courteous and professional service.
Delivered goods and services to customers on time and in excellent condition.
Kept accurate records of deliveries and customer signatures.
Transported riders to designated stops according to pre-determined schedules.
Assisted in loading and unloading vehicles to ensure safe transport of goods.
Demonstrated professional conduct with clients to deliver outstanding customer service.
Followed customer instructions about placement of items and special considerations for handling.
Walked through customer sites with checklists to verify job completion.
Wrapped furniture and fragile items securely, minimizing risk of damage during transport.
Provided excellent customer service, addressing clients' concerns and questions promptly.
Labeled packages and boxes to keep track of client items.
Coordinated pick-ups and deliveries with clients.
Coordinated with team members to ensure smooth and efficient moving operations.
Packed household goods, labeling boxes accurately for easy unpacking.
Observed strict quality standards for box and furniture packing, avoiding damage or destruction of items.
Utilized hand trucks, dollies, and other equipment to move heavy items safely.
Managed inventory of moving supplies, restocking as necessary.
Kept detailed records of items moved, ensuring accountability and loss prevention.
Maintained clean and orderly moving trucks, ensuring equipment is stored properly.
Assisted in estimating costs and timeframes for moving projects.
Secured items in truck by strapping over protective padding.
Moved customer boxes to and from trucks, working quickly to maintain schedules.
Cleaned up work areas after moves, leaving clients' spaces tidy.
Loaded and unloaded company trucks with tools, equipment and furniture.
Protected company inventory by maintaining and organizing storage areas.
Disassembled and reassembled furniture as required, keeping track of all components.
Adhered to all safety standards and protocols to prevent accidents and injuries.
Parts Specialist
Oreily's Auto Parts
Afton, Texas
04.2021 - 03.2023
Received customer orders and placed them into the system for processing.
Managed vendor relationships by ensuring that orders were filled accurately and on time.
Analyzed existing inventories to determine which items should be reordered or discontinued from stock lists.
Performed regular audits of warehouse shelves to verify proper stocking levels.
Documented any discrepancies between actual inventory counts versus what was recorded in the system.
Assisted customers with product selection based on their needs.
Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
Provided customers with technical advice regarding parts information and availability.
Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
Maintained accurate records of all inventory transactions in the computer system.
Coordinated shipping arrangements for outbound orders as needed.
Identified potential problems with defective or damaged parts before they reached customers.
Organized and labeled parts to ensure easy identification and retrieval.
Responded to inquiries from internal staff members about part specifications or availability.
Collaborated with management team members on special projects related to improving processes within the department.
Developed strategies to maximize storage space utilization in order to reduce costs associated with storing inventory items.
Processed returns, exchanges, and refunds in a timely manner.
Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
Maintained parts system with current order and sales data.
Coordinated restocks by working closely with parts manager to fill critical gaps.
Ensured that all safety procedures were followed while handling hazardous materials.
Created purchase orders for new parts when needed by vendors or suppliers.
Supported service department by expertly pulling parts and updating records.
Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
Updated customer and vendor accounts with each purchase to support accurate billing.
Boosted sales by capitalizing on cross-selling and upselling opportunities.
Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
Coordinated and executed daily parts deliveries to local businesses.
Opened crates to replenish stocked items in proper aisles.
Received, examined and reshelved returned parts.
Received and stocked incoming merchandise, arranging items in correct locations.
Performed complimentary services, battery installation, testing and wiper installations.
Performed quality control inspections on parts and packaged parts for delivery or sale.
Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
Followed standards of care and compliance per company and legal requirements.
Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Operated point of sales and parts lookup computer systems.
Placed inventory numbers on parts to properly identify items for counter associates.
Managed employee schedules and daily assignments.
Improved team member performance by devising and overseeing personalized strategies.
Developed strategic sales initiatives to pitch products and services.
Optimized team effectiveness by personally working with new hires regarding compliance, sales and service standards.
Tracked team performance targets and sales metrics to identify areas for improvement.
Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.
Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Networked to build client base and promote products to new and existing clients.
Made recommendations to customers to promote brand effectiveness and product benefits.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Assisted customers during selection process and helped choose perfect products to meet individual needs.
Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
Used POS systems to receive payment or obtain credit authorization.
Contacted satisfied customers to offer additional services.
Cross-sold additional products and services to purchasing customers.
Arranged and directed delivery and installation of products and equipment.
Negotiated and closed deals with minimal oversight.
Collaborated with other members of sales team to reach targets.
Kept parts neatly stacked and ready for purchase to boost sales.
Education
High School Diploma -
Private School
Mission, TX
05-2018
Skills
Passenger transportation
Load monitoring
Daily logging
Commercial driving
Inclement weather driving
Driving and transportation
Clean driving record
Loading and unloading
Vehicle inspections
Navigational systems and GPS
Customer service
GPS and route planning
Passenger assistance
Punctuality
Vehicle maintenance
Vehicle inspection
Heavy lifting
Friendly and outgoing
Team building
Safe driving techniques
City and non-city driving
Inspecting vehicles
Battery services
Changing tires
Coolant system control
Suspension systems
Replacing filters
Hand and power tools
Timeline
Driver and Mover
TWO MEN AND A TRUCK® International
04.2024 - 12.2024
Parts Specialist
Oreily's Auto Parts
04.2021 - 03.2023
High School Diploma -
Private School
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