Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

Josue De Los Santos

Long Island City

Summary

My name is Josue De Los Santos Tepi, and I have experience in the restaurant industry, having worked as a busser at Tin Building by Jean-Georges for 1 year. In this role, I was responsible for various essential tasks to ensure a quality customer experience. My responsibilities included preparing and serving different types of coffee, delivering food to tables when there was no food runner, and briefly explaining the food to customers. I also delivered drinks from the bar to tables and, when welcoming new customers, I was responsible for asking their water preferences and setting up the system to ensure their glasses were kept full throughout the meal.

I was also responsible for cleaning and trimming tables for new customers, polishing glasses and utensils, and keeping them organized in their proper place. My focus was always on maintaining constant and effective communication with my colleagues to ensure an efficient and enjoyable workday.

In addition to my restaurant experience, l've participated in private events of varying sizes, from groups of 20 to 30 people to an ESPN event with 300 attendees. These experiences have allowed me to quickly adapt to different environments and work effectively under pressure, skills we consider essential for providing exceptional service in any situation.

Overview

3
3
years of professional experience

Work History

Busser

Dumbo House
05.2025 - Current
  • Cleaned and organized dining areas to enhance guest experience and maintain high standards of cleanliness.
  • Assisted servers by efficiently refreshing table settings and ensuring timely service during peak hours.
  • Collaborated with kitchen staff to expedite food delivery, contributing to smooth restaurant operations.
  • Monitored inventory levels of utensils and supplies, reporting shortages to ensure uninterrupted service flow.
  • In this role, I performed tasks similar to those in my previous positions. However, the key difference was that I worked in a variety of settings — including the pool, the club, a house kitchen, and the Persian restaurant Berenjak. This required me to quickly adapt to different environments and the unique pace of each workplace.
  • I also improved my existing skills and learned new ones by working alongside and learning from my colleagues.

Busser

Fumo upper west side
02.2025 - 03.2025
  • Ensured that each table was properly set before seating guests.
  • Conducted regular checks on customer satisfaction levels during meal service.
  • Bussed and reset tables in an orderly fashion.
  • Provided quick and efficient clearing of tables between courses.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Took initiative to help others whenever necessary.
  • Communicated with kitchen staff regarding any special requests from customers.
  • Maintained a friendly attitude towards customers at all times.

Food Runner

Tin building by Jean-George’s
08.2024 - 01.2025
  • Provided assistance with clearing plates from tables after meals were completed.
  • Informed servers of any special dietary needs or allergies communicated by customers.
  • Replenished water glasses, bread baskets, condiments and other necessities during meal service.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Ensured that all orders were correct before leaving the kitchen area.

Server Assistant

Tin building by Jean-Georges
03.2024 - 01.2025
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
  • Prepared coffee and tea according to customers' orders using proper brewing techniques.
  • Organized menus, silverware, and condiments at each table prior to seating guests.
  • Maintained cleanliness of dining area by wiping down tables after each seating.
  • Carried food orders to specific restaurant tables and served guests.
  • Cleared dishes after courses for prompt table maintenance.
  • Ensured that each table was properly set before seating guests.
  • Replenished napkins, condiments, silverware and glassware as needed.
  • Provided quick and efficient clearing of tables between courses.
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.

Internship Student

Jessica Ramos NY state senator
02.2023 - 05.2023
  • Assisted in the organization of events such as conferences, seminars, and workshops.
  • Worked with teams to support goals and build experience.
  • Answered customer inquiries via telephone and email in a timely manner.
  • Followed up with customers on outstanding requests or orders placed over the phone.
  • Utilized existing software applications to manage schedules, track progress, and maintain records of client interactions.
  • Answered customer inquiries regarding appointment setting procedures.

Education

High School Diploma -

Flushing International High School
06-2024

Skills

  • Teamwork
  • Attention to detail
  • Working under pressure
  • Effective problem solving
  • Server support
  • Cleaning and sanitizing
  • Table resetting
  • Physical stamina
  • Dining room setup
  • Strong teamwork
  • Heavy lifting
  • Time management
  • Clear communication

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Busser

Dumbo House
05.2025 - Current

Busser

Fumo upper west side
02.2025 - 03.2025

Food Runner

Tin building by Jean-George’s
08.2024 - 01.2025

Server Assistant

Tin building by Jean-Georges
03.2024 - 01.2025

Internship Student

Jessica Ramos NY state senator
02.2023 - 05.2023

High School Diploma -

Flushing International High School
Josue De Los Santos