Josue Franco
Los Angeles,CA
Summary
Hardworking and disciplined server, with high social skills and costumer psychology, understanding that to meet customer needs, there has to be a balance between a good environment, excellent food and a perfect costumer service. If you want your costumers to have an amazing experience for them to come back, this is a good choice
Overview
1
1
year of professional experience
Work History
Server
Sushistop
Los Angeles, CA
05.2023 - 11.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Presented menus and answered questions regarding items.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Education
High School Diploma -
Linda Marquez High School
Huntington Park, CA05-2019
Skills
- Casual Dining Services
- Effective Customer Upselling
- Suggestive Selling
- Kitchen Staff Coordination
- Table Setting Knowledge
- Food Presentation
- Food Delivery
- Order Taking And Processing
- Order Delivery Practices
- Menu Presentation
- Dining Customer Service
- Menu Memorization
- Customer Service
- Patron Satisfaction
- Customer Relationship Management
- Daily Specials Memorization
- Upselling Skills
- Item Upselling
- Guest Relations
- Sales Techniques
- Basic Math
- Personnel Training
- Training Expertise
- Responsible And Trustworthy
- Heavy Lifting
- Pos System Operation
- Employee Orientations
- Sales Expertise
- Server Training
- Database Searching
- Menu Recommendations
- Cash Handling
- Marketing Initiatives
- Dining Room Logistics
- Teamwork And Collaboration
- Customer Service Management
- Multi-Tasking Skills
- Food Sales And Promotion
- Front-Of-House Display Creation
- Guest Service
- Positive And Professional
- Guest Seating
- Table Bussing
- Positive And Friendly Attitude
- Menu Knowledge
- Problem-Solving
- Bill Computation
- High-Volume Dining
- Calm Demeanor
- Guest Engagement
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Japanese
Professional
Affiliations
- Studying marketing and sales to boost my understanding of costumers.
- Working on my social skills to be good with communication.
- Studying different languages to have broad method of communication.
- Disciplined driven person, who's main goal is to be the best version of himself every single day.
Timeline
Server
Sushistop
05.2023 - 11.2023
High School Diploma -
Linda Marquez High School
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