Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Josue George

Skokie,IL

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cashier

Dengeos
Skokie, IL
07.2017 - Current
  • Greeted customers promptly and responded to questions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Resolved customer complaints professionally in accordance with company policy.
  • Collected payments and provided accurate change.
  • Built and maintained productive relationships with employees.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customer questions and provided store information.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.

Restaurant Manager

Delicias El Catrachito
Skokie, IL
01.2024 - 03.2025
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Education

Some College (No Degree) - Nursing

Oakton Community College
Skokie, IL

Skills

  • Patient care
  • Customer service
  • Effective communication
  • Team collaboration
  • Conflict resolution
  • Time management
  • Problem solving
  • Patient monitoring
  • Feeding assistance
  • Lifting and transferring
  • Toileting assistance
  • Health monitoring
  • Patient transfers

Certification

  • CNA Certified
  • CPR Certified

Languages

English
Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Restaurant Manager

Delicias El Catrachito
01.2024 - 03.2025

Cashier

Dengeos
07.2017 - Current
  • CNA Certified
  • CPR Certified

Some College (No Degree) - Nursing

Oakton Community College
Josue George