OSCAR CHAVEZ
Elizabeth,NJ
Summary
Experienced business professional seeking a leadership role in a dynamic and growth-oriented organization. Utilizing extensive business development and sales skills to drive profitability, support company expansion, and foster employee growth. Looking for an opportunity in a company that values employee well-being and professional development, where strategic decision-making and overall organizational success can be influenced.
Overview
26
26
years of professional experience
Work History
District Manager
Harbor Freight Tools
07.2017 - 07.2023
- Profit Maximization: Boosted district profitability by overseeing 12 stores, optimizing sales strategies, managing discounts, and controlling expenses to exceed targets and collaborated with business partners to develop and implement effective solutions
- Strategic Planning: Defined and prioritized district strategies based on data-driven insights and developed and executed action plans to translate strategic goals into measurable results
- Talent Optimization: Enhanced team performance by supporting leadership through targeted training, talent acquisition, performance management, and succession planning
- Aligned team efforts with the company’s vision and objectives
- Operational Excellence: Ensured adherence to standard operating procedures by acting as a subject matter expert on all operational processes
- Maintained high productivity standards across all stores
- Customer Experience: Improved customer satisfaction by ensuring stores were well-stocked, correctly priced, and maintained a clean, organized environment
- Promoted a positive shopping experience through clear expectations and attentive store management
- Company Values: Championed Harbor Freight Tools' Mission Statement and Success Drivers while embodying the company’s Core Principles in daily operations
Senior Store Manager /General Store Manager
Harbor Freight Tools
08.2012 - 07.2017
- Sales Growth: Achieved a 15% increase in sales within three months by implementing effective sales strategies and optimizing store operations
- Team Leadership: Led and motivated teams across three stores to enhance financial performance through strategic talent management, operational efficiency, and exceptional customer service
- Internal Promotion: Collaborated with colleagues to identify and promote high-potential team members, fostering career development and increasing internal promotions
- Community Engagement: Partnered with local schools and work programs to recruit responsible and motivated employees, strengthening community ties and improving staffing
- Performance Management: Acted with urgency and dedication to build high-performance teams, ensuring top-level execution and achieving targeted results
Store Manager
Toys R Us / Babies R Us
01.2010 - 08.2012
- Led front-end and back-of-house operations, steering store team performance in guest satisfaction, associate development, inventory management, human resources, safety, loss prevention, and expense control to achieve operational efficiency and profitability
- Oversaw financial performance, operational metrics, and adherence to operational standards, ensuring a well-organized and profitable store environment while maintaining high guest and associate satisfaction levels
- Developed and implemented highly effective operational systems and processes, contributing to the store’s fiscal success and operational excellence
- Facilitated clear communication channels to ensure timely completion of initiatives in line with Company Standard Operating Procedures (SOP)
- Collaborated with the 2 Store Managers and a team of 5 management staff to create and execute integrated store initiatives and activity plans; provide supervision and follow-up across departments in the Store Manager's absence
Operations Manager / Acting Store Manager
Home Depot
01.2001 - 01.2010
- Partnered with Store Manager to capitalize on sales and profit opportunities, focusing on Safety & Environmental Compliance, Shrink Management, Operational P&L, Markdown Control, Theft & Fraud Prevention, Workplace Violence, and Business Continuity & Crisis Management
- Provided leadership in teaching, training, and coaching the operations team and store associates, effectively addressing opportunities and implementing corrective actions
- Drove district alignment and consistency through targeted coaching, change management, and process improvements, simplifying store operations and eliminating non-value-added tasks
- Assessed operational processes for potential improvements, conducted operational reviews, and led AP Performance Reviews; executed action plans, tracked progress, and communicated with Store and District Management
- Enhanced store performance each year by partnering with the Store Manager and Human Resources to refine leadership strategies and improve team performance
- Averaged a 12% yearly increase to sales and was awarded top sales in the New Jersey district.
- Developed and delivered safety training programs, ensuring a safe work environment for associates and customers, and identified educational opportunities to support associate development at all levels
Front End Operations Manager
BJ’s Wholesale Club
01.1998 - 01.2001
- Directed and managed merchandising, customer service, and operations functions to maximize profit, sales, and productivity
- Consistently embraced and modeled the company’s Mission Statement, Success Drivers, and Core Principles, ensuring alignment of store operations with organizational values and objectives
- Monitored cash drawers in 6 checkout stations to verify adequate cash supply.
- Analyzed sales data to identify trends and opportunities for growth within front-end operations department.
- Reduced employee turnover through targeted hiring practices and comprehensive training programs.
Education
Pre-med
Rutgers University-New Brunswick
New Brunswick, NJ01.1998
High School Diploma -
Elizabeth High School
Elizabeth, NJ01.1996
Skills
- MS Office (Word/Excel/PowerPoint)
- Peachtree
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Goal Setting and Performance Metrics
- Operations Management
Accomplishments
- Harbor Freight Tools
- Silver Hammer Winner FY 2016
- Promoted to Senior Store Manager
- Aided in the promotion of 6 associates to supervisors, one supervisor to ASM, and 1 ASM to SMIT
- Assisted in training 5 Store Managers, 2 SMIT, 5 ASMs, and 6 Supervisors
- Toys R Us / Babies R Us
- District Resource Captain for Shrink and Safety 2011-2013
- District Resource Captain for Back of House Operations 2010-2011
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
District Manager
Harbor Freight Tools
07.2017 - 07.2023
Senior Store Manager /General Store Manager
Harbor Freight Tools
08.2012 - 07.2017
Store Manager
Toys R Us / Babies R Us
01.2010 - 08.2012
Operations Manager / Acting Store Manager
Home Depot
01.2001 - 01.2010
Front End Operations Manager
BJ’s Wholesale Club
01.1998 - 01.2001
High School Diploma -
Elizabeth High School
Pre-med
Rutgers University-New Brunswick
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