Josue Hernandez
Grand Prairie,TX
Summary
Experienced with client support and service. Uses effective communication to resolve inquiries and manage client interactions. Track record of problem-solving and ensuring client satisfaction.
Overview
3
3
years of professional experience
Work History
Agent Services Representative
Auto Insurance
05.2024 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Front Desk
AutoZone
05.2023 - 04.2024
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Cashier
Cost Plus
03.2022 - 04.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Grand Praire High School
Grand Prairie, TX05-2024
Skills
- Strong negotiation skills
- Critical thinking
- Customer service
- Relationship building
- Customer relations
Timeline
Agent Services Representative
Auto Insurance
05.2024 - Current
Front Desk
AutoZone
05.2023 - 04.2024
Cashier
Cost Plus
03.2022 - 04.2023
High School Diploma -
Grand Praire High School
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