Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Josue Ito

Happy Valley,OR

Summary

Innovative team leader with expertise in optimizing departmental operations to achieve strategic objectives. Proven track record in aligning talent with roles to enhance overall performance. Committed to driving continuous improvement across all operational facets.

Overview

10
10
years of professional experience

Work History

Maintenance Technician

Carla Properties
Happy Valley, Oregon
04.2025 - Current
  • Conducted routine inspections of properties to identify maintenance needs.
  • Maintained inventory of tools and supplies for effective operations.
  • Assisted residents with maintenance requests in a timely manner.
  • Collaborated with team members to troubleshoot complex issues effectively.
  • Responded promptly to emergency breakdowns at any time during shift hours.
  • Maintained accurate records of all maintenance activities performed.

OPERATIONS MANAGER

FedEx ground
Troutdale, OR
01.2020 - 04.2024
  • Supervised operations staff, and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led the onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

FSR (FIELD SERVICE REPRESENTATIVE)

CES
, Oregon
01.2017 - 01.2019
  • Covered all Oregon to different locations/customers to fix Lexmark Printers and offer technical support on site.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Diagnosed and repaired problems with electrical and mechanical systems.

VASR

CES
Oregon, Oregon
01.2015 - 12.2017
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

High School Diploma -

Prairie High School
Vancouver, Washington

Skills

  • Creative
  • Team leadership
  • Organization
  • Problem solving
  • Customer service
  • Fluent in HTML
  • Fluent in JavaScript
  • Inventory management
  • Employee training

Languages

Spanish
Professional

Timeline

Maintenance Technician

Carla Properties
04.2025 - Current

OPERATIONS MANAGER

FedEx ground
01.2020 - 04.2024

FSR (FIELD SERVICE REPRESENTATIVE)

CES
01.2017 - 01.2019

VASR

CES
01.2015 - 12.2017

High School Diploma -

Prairie High School

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