JOSUE MAGAÑA
Malden,USA
Summary
Motivated and reliable professional with over 3 years of combined experience in customer service, dispatch coordination, and maintenance operations. Proven ability to operate cash registers, manage work orders, and maintain specialized equipment. Skilled in preventive maintenance, team coordination, and effective communication. Adaptable, detail-oriented, and committed to achieving high standards in service, quality, and performance.
Diligent [Desired Position] with solid history in troubleshooting and maintaining complex systems. Consistently ensured optimal operation of equipment, leading to significant improvements in efficiency and reliability. Demonstrated expertise in problem-solving and technical diagnostics.
Overview
7
7
years of professional experience
Work History
Technician
Boston Lab Services
10.2024 - Current
- Conduct preventive maintenance and calibration on laboratory equipment including pipettes, centrifuges, and microscopes.
- Maintain accurate records of repairs, tests, and calibrations.
- Troubleshoot and repair equipment per manufacturer specifications.
- Order and manage laboratory supplies.
- Provide training and technical support to new technicians.
Fuel Dispatcher / Aircraft Fueler
PrimeFlight
05.2023 - 10.2024
- Coordinate, schedule, and dispatch fueling operations for flights.
- Monitor radio communications between ground crews and dispatch office.
- Generate daily operational reports including response times and service logs.
- Inspect aircraft fuel systems for safety and compliance.
- Perform fueling operations following safety protocols and regulatory standards.
Maintenance Worker
Metalstone Technologies
09.2021 - 05.2023
- Performed maintenance and restoration on marble floors and countertops.
- Conducted facility inspections to detect and resolve potential issues.
- Operated hand and power tools for various maintenance activities.
- Performed general cleaning and upkeep tasks.
Cashier
Super Mercado Latino
02.2019 - 09.2021
- Provided excellent customer service and assistance.
- Operated cash register and processed various forms of payment accurately.
- Maintained accurate cash drawer balances and ensured efficient transactions.
Education
High School Diploma -
Everett High School
Everett, MA06.2022
No Degree - Pilot
Beverly Flight Center
MA08-2029
Skills
- Dispatch & Work Order Management
- Preventive Maintenance & Equipment Repair
- Customer Service Excellence
- Communication & Team Coordination
- Inventory & Supply Management
- Time Management & Problem Solving
- Hand & Power Tool Operation
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
Accomplishments
- Led a team of operators to set the average fastest operation time and quality yield from start to finish.
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
Languages
Spanish – Native
English – Intermediate
Timeline
Technician
Boston Lab Services
10.2024 - Current
Fuel Dispatcher / Aircraft Fueler
PrimeFlight
05.2023 - 10.2024
Maintenance Worker
Metalstone Technologies
09.2021 - 05.2023
Cashier
Super Mercado Latino
02.2019 - 09.2021
High School Diploma -
Everett High School
No Degree - Pilot
Beverly Flight Center
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