Josue Maldonado
Houston,TX
Summary
Professional with plethora experience in multiple fields such as team management, customer experience, photo editing, security, and much more. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
8
8
years of professional experience
Work History
Security Guard
Bay Ridge Security
Plainview, NY
03.2021 - 06.2023
- Patrolling: Conduct regular patrols of the premises that are assigned. This involves walking, driving, or using other means of transportation to ensure the area is secure.
- Monitoring: Constantly monitor surveillance cameras, alarms, and other security systems to detect any suspicious activities or potential security breaches.
- Access Control: Controlling and monitoring access to the premises by checking identification, verifying credentials, and ensuring that only authorized individuals are allowed to enter.
Delivery Driver
Amazon Warehouse
Plainview, NY
04.2020 - 06.2021
- Safe and Efficient Driving: Operate a motor vehicle in a safe and responsible manner.
- Loading and Unloading: Load products, packages, or materials into the delivery vehicle, ensuring proper placement, organization, and security. Unload goods at the delivery point, sometimes with the assistance of equipment or personnel.
- Delivery Verification: Verify the accuracy and completeness of delivery orders and obtain necessary signatures or confirmations from customers.
- Customer Service: Provide excellent customer service by being courteous, professional, and helpful when interacting with customers at the delivery point. Address any customer inquiries or issues as needed.
Server
Applebee's
Brentwood, NY
11.2019 - 08.2020
- Greet and welcome customers, providing a positive first impression.
- Escort customers to their tables and present menus.
- Take customer orders for food and beverages, ensuring accuracy and any special requests.
- Relay orders to the kitchen staff or bartender and ensure they are prepared and served in a timely manner.
- Offer suggestions and recommendations from the menu based on customer preferences.
- Check back with customers to ensure their dining experience is satisfactory and address any concerns or requests.
- Manage customer payments, issue bills, and process payments accurately.
- Clean and set up dining areas and tables for new customers.
- Ensure compliance with health and safety regulations.
- Collaborate with kitchen and other restaurant staff to provide efficient service.
- Maintain a positive and professional attitude while dealing with customers and colleagues.
Lead Packer
Bemis
Edgewood, NY
04.2018 - 06.2019
- Inspecting Products: Check products for quality, defects, and compliance with company standards before packing.
- Assembling Packaging Materials: Gather and prepare packaging materials, such as boxes, cartons, bags, or containers.
- Packing Products: Place products into the selected packaging materials, ensuring that they are arranged securely and efficiently.
- Labeling: Affix labels, barcodes, or tags to packages for identification, shipping, or tracking purposes.
- Sealing Packages: Seal packages using various methods, such as adhesive tape, heat sealing, or strapping, to prevent damage or tampering during transit.
- Weighing and Measuring: Weigh and measure packages to ensure they meet size and weight requirements for shipping and handling.
- Quality Control: Conduct quality checks on packed products to ensure they meet established standards and specifications.
- Efficiency: Strive to maximize efficiency in the packing process to meet production or shipping goals.
- Communication: Report any issues with product quality, packaging materials, or equipment to supervisors or relevant personnel.
Assistant Manager
Orlando Gardens & Landscaping
Oyster Bay, NY
03.2015 - 01.2019
- Operate and maintain various landscaping equipment, including lawnmowers, trimmers, chainsaws, and power tools.
- Manage project budgets, including estimating costs, sourcing materials, and tracking expenses.
- Seed or lay sod for new lawns.
- Monitor and adjust the watering, mowing, and fertilization of lawns to promote healthy growth and appearance.
- Perform regular maintenance tasks, including mowing, pruning, weeding, and fertilizing plants.
- Monitor the health of plants and address issues like pests or diseases.
- Trim and shape trees and shrubs to maintain a neat appearance.
- Install and maintain irrigation systems to ensure the appropriate watering of plants.
- Implement drainage solutions to prevent water pooling and erosion.
- Collaborate with clients to understand their landscaping needs, preferences, and budget constraints.
- Create landscape designs that may include the layout of plants, trees, shrubs, hardscape elements (such as patios, walkways, and retaining walls), and other outdoor features like water features or lighting.
Server
T.G.I. Friday's
Central Islip, NY
03.2017 - 01.2018
- Greet and welcome customers, providing a positive first impression.
- Escort customers to their tables and present menus.
- Take customer orders for food and beverages, ensuring accuracy and any special requests.
- Relay orders to the kitchen staff or bartender and ensure they are prepared and served in a timely manner.
- Offer suggestions and recommendations from the menu based on customer preferences.
- Check back with customers to ensure their dining experience is satisfactory and address any concerns or requests.
- Manage customer payments, issue bills, and process payments accurately.
- Clean and set up dining areas and tables for new customers.
- Ensure compliance with health and safety regulations.
- Collaborate with kitchen and other restaurant staff to provide efficient service.
- Maintain a positive and professional attitude while dealing with customers and colleagues.
Housekeeper/Busboy
Mill River Country Club
Upper Brookville, NY
07.2016 - 01.2017
- Clearing Tables: Clearing tables of used dishes, glassware, and utensils after customers have finished their meals. They should do this promptly and efficiently to ensure that tables are available for new guests.
- Resetting Tables: After clearing a table, busboys are responsible for setting it up for the next guests. This includes arranging clean table settings, replacing tablecloths or napkins if necessary, and ensuring that condiments and other items are readily available.
- Cleaning and Sanitizing: Busboys must clean and sanitize tables, chairs, and any other surfaces in the dining area. This includes wiping down and disinfecting surfaces to maintain a clean and safe environment.
- Refilling Supplies: They should regularly check and replenish supplies such as napkins, condiments, and water glasses to ensure that they are readily available for guests.
Education
High School Diploma -
Brentwood High School
Brentwood, NYNo Degree -
Nassau Community College
Garden City, NYSkills
- Reliability
- Team leadership
- Adobe Photoshop & illustrator
- Teamwork and collaboration
- Attention to detail
- Microsoft Office
- Photo editing
- Social media
- Video editing
- Serving Experience
- Communication skills
- Adobe Creative Suite
- Organizational skills
- Hospitality
- Graphic design
- English
- Time management
- Guest engagement
- Exceptional customer service
- Team leadership
- Customer service
- Phone etiquette
- Creative artistic vision
- High volume dining
- Security guard license
- Physical fitness
- Conflict de-escalation
Timeline
Security Guard
Bay Ridge Security
03.2021 - 06.2023
Delivery Driver
Amazon Warehouse
04.2020 - 06.2021
Server
Applebee's
11.2019 - 08.2020
Lead Packer
Bemis
04.2018 - 06.2019
Server
T.G.I. Friday's
03.2017 - 01.2018
Housekeeper/Busboy
Mill River Country Club
07.2016 - 01.2017
Assistant Manager
Orlando Gardens & Landscaping
03.2015 - 01.2019
High School Diploma -
Brentwood High School
No Degree -
Nassau Community College