Josue Martinez
Shirley,New York
Summary
Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
Ale Property Management
Shirley , New York
07.2018 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Identified individual employee's unique work styles and adapted management methods.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Oversaw and optimized work of craftsmen performing high-quality, precision work.
Supervisor
CB Maintenance
Patchogue, New York
07.2013 - 05.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Education
High School Diploma -
Central Islip Senior High School
Central Islip, NY07.2011
Skills
- Job Assignments
- Driver Routing
- Performance Tracking and Evaluations
- Priority Management
- Administration and Reporting
- Motivating Performers
- Managing Operations and Efficiency
- Safe Work Methods
- Employee Coaching and Motivation
- Microsoft PowerPoint
- Optimizing Workflows
- Supervising Employees
Certification
- HVAC Certification
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
Ale Property Management
07.2018 - Current
Supervisor
CB Maintenance
07.2013 - 05.2017
High School Diploma -
Central Islip Senior High School
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