Josue Masson
Davenport,FL
Summary
Dynamic leader with proven expertise in operations management and process improvement, honed at Wayne Sanderson and Amazon. Excelled in staff management, enhancing team performance and customer satisfaction. Demonstrated exceptional carpentry skills at Prep Master Construction, ensuring quality and precision. Achieved significant efficiency gains, embodying strategic planning and goal-oriented approaches.
Overview
11
11
years of professional experience
1
1
Language
Work History
Supervisor
Wayne Sanderson
01.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Loader and Unloader
Amazon
05.2018 - 09.2020
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Enhanced overall team performance by sharing knowledge and tips on efficient loading and unloading techniques with fellow employees.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Optimized space utilization within storage areas, creating a more organized work environment for increased productivity.
Carpenter
Prep Master Construction
03.2014 - 03.2017
- Measured, drilled and sawed materials to perform successful home improvements.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated close attention to detail to verify quality and accuracy of work.
Education
GED -
Florida Technical College
Orlando, FL 05.2001 -
Skills
Staff management
Operations management
Process improvement
Strategic planning
Business development
Customer service
Goal oriented
Timeline
Supervisor
Wayne Sanderson
01.2024 - Current
Loader and Unloader
Amazon
05.2018 - 09.2020
Carpenter
Prep Master Construction
03.2014 - 03.2017
GED -
Florida Technical College
05.2001 -
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