Summary
Overview
Work History
Education
Skills
Languages
Church-Minister
References
Timeline
Generic

Josue Montanez

4611 Woodford Dr. Kissimme,Fl

Summary

Obtain a position as a team-player in Cargill where I can use my current and previous job experiences to achieve the company goals. I am a Safety-oriented Maintenance Worker offering 11 years of troubleshooting and repair expertise. Dedicated and reliable with problem solving skills. Team-oriented and very dedicated to the continuous success of Cargill.

Overview

22
22
years of professional experience

Work History

Maintenance Technician

Cargill.Inc
Kissimmee, FL
09.2017 - Current
  • Performed preventive maintenance tasks.
  • Conducted electrical repairs on motors, lighting systems, and other related components.
  • Assisted in the installation of new machinery and equipment.
  • Diagnosed mechanical problems using visual inspections and test instruments.
  • Repaired or replaced faulty wiring, switches, relays, and other electrical components.
  • Replaced defective parts such as bearings, seals, gears, valves.
  • Maintained accurate records of all maintenance activities performed.
  • Conducted regular safety checks to ensure compliance with OSHA standards.
  • Installed new pumps, and other mechanical systems.
  • Provided technical support to production staff for machine troubleshooting needs.
  • Routinely inspected plant equipment for signs of wear or malfunctioning parts.
  • Worked closely with team to develop innovative solutions for existing problems.
  • Monitored inventory levels of replacement parts and supplies needed for repairs.
  • Trained junior technicians on best practices for machine operation and repair.
  • Scheduled preventive maintenance programs to keep equipment in good working condition.
  • Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
  • Read and interpreted equipment and work orders to properly perform required maintenance services.
  • Performed routine maintenance by inspecting drives, motors or belts.
  • Ordered parts, supplies or equipment from catalogs or suppliers.
  • Verified invoices against purchase orders before processing payments.
  • Prepared purchase orders according to specified requirements.
  • Prepared purchase orders and sent to distributors and suppliers.

Call Center Supervisor

Diamond Resorts International®
Orlando, FL
08.2015 - 09.2017
  • Provided guidance, training, coaching and mentoring to call center team members.
  • Monitored calls for quality assurance purposes.
  • Conducted performance reviews of call center staff.
  • Resolved escalated customer complaints in a timely manner.
  • Assigned tasks to agents based on their skillset and availability.
  • Managed staff scheduling to ensure adequate coverage during peak hours.
  • Facilitated communication between departments to resolve problems quickly.
  • Participated in hiring interviews and selection process for new team members.
  • Trained and supervised new employees to promote overall team productivity and consistent service.
  • Handled escalated customer service concerns to preserve long-term business relationships.
  • Facilitated individual coaching sessions with CSRs to realign productivity goals.
  • Delegated work to staff, setting priorities and goals.
  • Maintained accurate attendance records for payroll purposes.
  • Verifying payroll data accuracy and making necessary corrections.

Manager

Montanez Service Station Inc
San Lorenzo, Puerto Rico
01.2007 - 12.2014
  • Organizing daily staff schedules and assigning shifts.
  • Maintaining accurate records of fuel and other store inventory levels.
  • Reconciling cash registers at the end of each shift to ensure accuracy and proper accounting procedures.
  • Managing financial transactions such as deposits, refunds, credits.
  • Preparing reports on sales, profits, losses and expenses.
  • Training new employees on safety protocols and operational processes related to running a gas station.
  • Conducting regular inspections of pumps, tanks, hoses, meters.
  • Responding quickly to emergency situations involving hazardous materials or spills.
  • Implementing security measures such as surveillance cameras.
  • Coordinated deliveries of fuel products from vendors or suppliers on a regular basis.
  • Maintained accurate attendance records for payroll purposes.
  • Administered payroll functions for all employees.

Engineering Mechanic (Machinist Mate)

United States Navy, USN
Norfolk, VA
12.2002 - 12.2006
  • Monitored engine room operations to ensure proper functioning of all equipment.
  • Inspected various types of piping systems for leaks or other defects.
  • Performed safety checks on machinery before use to prevent potential injury or damage from occurring during operations.
  • Adjusted controls on machines to regulate speed or pressure settings according to requirements.
  • Readied ships for sea trials by making sure all engineering systems were running properly.
  • Performed routine maintenance on steam propulsion and auxiliary systems, including boilers, emergency diesel generators, pumps, valves and turbines.
  • Operated and maintained shipboard equipment such as: Ship service turbine generators, evaporators, distilling plants, Lube oil purifiers, Chill water cooling, Salt water coolers and air compressors.

Education

MLT 1 - Certified Level 1 Machinery Lubrication Technician

International Council for Machinery Lubrication
Irving, TX
05-2023

Bachelor degree in Computerized Systems of Information and a Minor degree in Management. -

Universidad del Turabo in Puerto Rico
01.2012

Boiler/Machinist Mate A-School US NAVY

Engineering Common Core And Mechanical Core
Great Lakes, IL
05-2003

Skills

  • Excellent interpersonal skills
  • Ability to work under pressure
  • Ability to maintain calm and in a professional manner in all situations
  • Multi-task and work under minimum supervision
  • Supply Management
  • Documentation
  • Mechanical Troubleshooting
  • Machine lubrication
  • Safety awareness
  • Safety-oriented mindset
  • Emergency Response

Languages

English
Professional
Spanish
Professional

Church-Minister

I am currently the Worship Leader at my Church Power For Your Life Florida Since 2016

References

References available upon request.

Timeline

Maintenance Technician

Cargill.Inc
09.2017 - Current

Call Center Supervisor

Diamond Resorts International®
08.2015 - 09.2017

Manager

Montanez Service Station Inc
01.2007 - 12.2014

Engineering Mechanic (Machinist Mate)

United States Navy, USN
12.2002 - 12.2006

MLT 1 - Certified Level 1 Machinery Lubrication Technician

International Council for Machinery Lubrication

Bachelor degree in Computerized Systems of Information and a Minor degree in Management. -

Universidad del Turabo in Puerto Rico

Boiler/Machinist Mate A-School US NAVY

Engineering Common Core And Mechanical Core

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Josue Montanez