Summary
Overview
Work History
Education
Skills
Timeline
Generic

Josue navas

Homosassa

Summary

Dynamic and results-driven professional with extensive experience at Homosassa Rock and Mulch Yard, excelling in team management and employee training. Proven ability to enhance productivity through effective scheduling and process improvements, fostering a safe and collaborative work environment. Strong customer service skills complemented by attention to detail and problem-solving abilities.

Professional leader with experience in crew supervision and operations management. Known for fostering team collaboration and consistently achieving operational goals. Adaptable and reliable, excels at communication and conflict resolution.

Experienced with managing crew operations, ensuring smooth and efficient workflow. Utilizes leadership to motivate teams and maintain high standards. Track record of strong communication and problem-solving abilities in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Crew Member Supervisor

Homosassa Rock and Mulch Yard
09.2023 - Current
  • Trained new crew members on equipment usage and operational procedures to enhance productivity.
  • Coordinated team schedules and delegated tasks to optimize resource allocation.
  • Monitored inventory levels, facilitating timely restocking of materials and supplies.
  • Resolved customer inquiries and complaints effectively, promoting positive client experiences.
  • Implemented process improvements that reduced downtime and increased operational efficiency.
  • Collaborated with management on staff performance evaluations and development plans.
  • Achieved project deadlines by effectively prioritizing tasks and monitoring crew progress.
  • Promoted a safe work environment by enforcing strict adherence to company policies and safety regulations.
  • Reduced employee turnover by fostering a supportive and inclusive team culture, providing regular feedback, and addressing concerns promptly.
  • Enhanced crew productivity by implementing efficient scheduling and task delegation strategies.
  • Utilized strong interpersonal skills to resolve conflicts among team members, creating a productive working environment conducive to high-performance levels.
  • Boosted customer satisfaction with timely service and consistent quality through close supervision of team performance.

Sandwich Artist

Bam Bar
05.2022 - 08.2023
  • Prepared sandwiches according to customer specifications, ensuring freshness and quality.
  • Maintained cleanliness and organization of workstations to adhere to health standards.
  • Assisted in inventory management by monitoring stock levels and restocking supplies as needed.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to streamline sandwich preparation processes for efficiency.
  • Trained new staff on food safety practices and sandwich assembly techniques.
  • Implemented suggestions for menu improvements based on customer feedback.
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.

Crew Member Cook

Five Guys Burger And Fries
06.2021 - 04.2022
  • Prepared high-quality menu items according to standardized recipes and presentation guidelines.
  • Maintained cleanliness and organization of kitchen equipment and workstations, adhering to safety standards.
  • Collaborated with team members to optimize food preparation workflows during peak service times.
  • Trained new crew members on cooking techniques, sanitation protocols, and operational procedures.
  • Monitored inventory levels and assisted in restocking supplies to ensure uninterrupted kitchen operations.
  • Implemented process improvements that enhanced efficiency in meal preparation and service delivery.
  • Provided excellent customer service by addressing dietary needs and preferences effectively.
  • Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
  • Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Prepared food items according to recipe to drive quality and consistency.
  • Kept kitchen up to code for health and safety inspections.
  • Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
  • Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.
  • Collaborated with team members to provide seamless customer service during peak hours.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Assisted with inventory management, ensuring adequate stock levels for uninterrupted service.
  • Contributed to overall team success by proactively seeking opportunities for improvement and offering assistance to colleagues when needed.
  • Exhibited adaptability by quickly learning new menu items, recipes, and preparation methods as required by seasonal changes or promotions.
  • Improved customer satisfaction by efficiently preparing and serving food orders in a timely manner.

Education

Chamberlain Highschool
Tampa, FL
05-2021

Skills

  • Workplace safety
  • Motivational skills
  • Team management
  • Employee training
  • Staff development
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Critical thinking

Timeline

Crew Member Supervisor

Homosassa Rock and Mulch Yard
09.2023 - Current

Sandwich Artist

Bam Bar
05.2022 - 08.2023

Crew Member Cook

Five Guys Burger And Fries
06.2021 - 04.2022

Chamberlain Highschool

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