Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Josue Otero

Rockwall

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 24 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and Energy Monitoring systems. Diligent problem-solver with resourceful approach to challenges and organized style. Leverages HVAC expertise to manage job functions. Excellent communicator with focus on results.

Overview

25
25
years of professional experience
1
1
Certification

Work History

HVAC Lead Technician

Rockwall ISD
04.2022 - Current
  • Managed team performance by training, mentoring, disciplining, and motivating employees.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Mentored technicians in maintenance, repair and reporting duties.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Applied critical thinking and research to address complex issues.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Monitor building environmental conditions.

Lead HVAC Technician

Keller ISD
01.2017 - 04.2022
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Repaired and replaced motors, bearings and belts.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Filled out detailed work orders for each job completed.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Assist energy manager to complete energy conservation surveys to realize most efficient, cost- effective use of HVAC energy.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Calibrated equipment to achieve maximum efficiency.
  • Monitored building environmental conditions.
  • Programmed computerized energy management systems and verified proper functionality.
  • Maintained comfortable environmental temperatures in district facilities.
  • Maintained and repaired industrial chillers weighing up to 3,000 tons.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Responded to emergency HVAC service requests promptly, finding swift resolutions.
  • Maintained environmental conditions by rebuilding and replacing faulty components.
  • Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
  • Optimized performance by balancing systems and calibrating controls.
  • Tested automatic, programmable, and wireless thermostats in residential or commercial buildings to decrease energy usage.
  • Kept accurate records of work activities, time, materials and faults on work orders.
  • Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
  • Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
  • Supervised and instructed assistants.

Sr, HVAC Techician

City Of Dallas
01.2013 - 01.2017
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Repaired and replaced motors, bearings and belts.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Filled out detailed work orders for each job completed.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Evaluated status of refrigeration liquids for safety and compliance purposes.
  • Consulted with project management during group installations.
  • Surveyed building layout and gathered materials before beginning repairs.
  • Monitored building environmental conditions.
  • Programmed computerized energy management systems and verified proper functionality.
  • Maintained comfortable environmental temperatures in city facilities.
  • Reviewed work of external and internal contractors to guarantee consistency with quality and safety standards.
  • Maintained and repaired industrial chillers weighing up to 3,000 tons.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Responded to emergency HVAC service requests promptly, finding swift resolutions.
  • Maintained environmental conditions by rebuilding and replacing faulty components.
  • Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
  • Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
  • Optimized performance by balancing systems and calibrating controls.
  • Tested automatic, programmable, and wireless thermostats in commercial buildings to decrease energy usage.
  • Kept accurate records of work activities, time, materials and faults on work orders.

HVAC Lead Technician

Avery Heating And Air
04.2010 - 01.2013
  • Managed team performance by training, mentoring, disciplining, and motivating employees.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Monitored and enforced safety measures to mitigate hazards.
  • Mentored junior technicians in maintenance, repair and reporting duties.
  • Organized work to meet demanding production goals.
  • Applied critical thinking and research to address complex issues.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Managed maintenance activities, supervised staff and inspected equipment.

HVAC Technician

Richardson Mechanical
04.2007 - 04.2010
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Filled out detailed work orders for each job completed.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Repaired and replaced heating and air conditioning systems for commercial customers.
  • Calibrated equipment to achieve maximum efficiency.
  • Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
  • Tested automatic, programmable, and wireless thermostats in residential or commercial buildings to decrease energy usage.
  • Kept accurate records of work activities, time, materials and faults on work orders.
  • Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
  • Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.

HVAC Technician

Flash Heating And AIr
01.1999 - 03.2007
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Repaired and replaced motors, bearings and belts.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Filled out detailed work orders for each job completed.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Repaired and replaced heating and air conditioning systems for commercial customers.
  • Calibrated equipment to achieve maximum efficiency.
  • Maintained boilers, hot water systems, gas heating equipment and food service equipment.
  • Evaluated status of refrigeration liquids for safety and compliance purposes.
  • Consulted with project management during group installations.
  • Monitored building environmental conditions.

Education

No Degree - EPA Section 608 Universal

EEsco Institute
Chicago, IL
07.2003

High School Diploma -

Ladislao Martinez Otero
Vega Alta, Puerto Rico
1998

Skills

  • System Maintenance
  • Blueprint Reading
  • System Testing
  • Testing and Repair
  • Instrument Calibration
  • Budget Management
  • Time Management
  • Equipment Maintenance
  • Cross-functional Collaboration
  • Electrical Systems
  • Team Leadership
  • Technical Troubleshooting
  • Schematic Interpretation
  • Customer Service
  • Training and Development
  • Continuous Improvement
  • Problem Solving
  • Operations Monitoring
  • System Troubleshooting
  • Environmental Compliance
  • Cost Control
  • Issue Resolution
  • Customer Interaction
  • Work Planning and Prioritization
  • Mechanical Knowledge
  • Operation Monitoring
  • Works Well Under Pressure
  • Multitasking and Organization
  • Written/Verbal Communication
  • Energy Monitoring Systems

Certification

EPA Section 608 universal

Languages

Spanish
Native or Bilingual

Timeline

HVAC Lead Technician

Rockwall ISD
04.2022 - Current

Lead HVAC Technician

Keller ISD
01.2017 - 04.2022

Sr, HVAC Techician

City Of Dallas
01.2013 - 01.2017

HVAC Lead Technician

Avery Heating And Air
04.2010 - 01.2013

HVAC Technician

Richardson Mechanical
04.2007 - 04.2010

HVAC Technician

Flash Heating And AIr
01.1999 - 03.2007

No Degree - EPA Section 608 Universal

EEsco Institute

High School Diploma -

Ladislao Martinez Otero

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