Josue Palacios
Chicago,IL
Summary
Proven Pharmacy Technician and Stocker/Cashier at Walgreens, I excel in medication dispensing and team collaboration, enhancing pharmacy workflow and customer satisfaction. Skilled in drug inventory management and HIPAA compliance, I significantly contribute to efficient operations and patient confidentiality.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Walgreens
10.2023 - 10.2024
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Stocker/cashier
Walgreens
06.2022 - 10.2023
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Performed inventory control, such as counting, and stocking merchandise.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Improved customer satisfaction by promptly locating items and providing product information.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Education
Business Administration And Management
Harold Washington
30 E Lake StSkills
Advanced math skills
Timeline
Pharmacy Technician
Walgreens
10.2023 - 10.2024
Stocker/cashier
Walgreens
06.2022 - 10.2023
Business Administration And Management
Harold Washington