Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Josue Rivera

Palm Springs,CA

Summary

Dynamic professional with a strong background in customer service, team leadership, and operational support from the United States Air Force Air National Guard. Experienced in issue resolution, member engagement, and creating positive experiences, with a focus on safety and efficiency. Skilled in coordinating services and maintaining high standards, with hands-on experience in facilities management and supporting community-focused programs

Overview

10
10
years of professional experience

Work History

Technician

United States Air Force Air National Guard
07.2014 - 07.2024
  • Maintained high standards of quality and member satisfaction, ensuring a safe and welcoming environment.
  • Completed detailed reports and logs promptly following tasks or service calls.
  • Organized workflow to meet operational and performance goals efficiently.
  • Performed equipment inspections, maintenance, and calibrations, including fitness and training equipment, to ensure safety and functionality.
  • Ensured compliance with safety protocols and organizational standards.
  • Guided and supported individuals in fitness-related tasks, leveraging experience in coaching and preparing members to achieve fitness goals.

Flight Attendant

United Airlines
06.2022 - 05.2023
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
  • Conducted regular inventory count to keep bar cart and drink supplies stocked
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
  • Used excellent customer service skills in addressing passengers' needs.
  • Ensured safety and comfort of customers onboard aircraft.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.

Education

Bachelor of Arts - Sports And Health Sciences

American Public University System
Charles Town, WV
12-2026

Skills

  • Member Engagement & Customer Service
  • Verbal & Written Communication
  • Team Coordination & Leadership
  • Sales & Program Promotion
  • Issue Resolution & Conflict Management
  • Facility & Equipment Support
  • Hospitality & Guest Services
  • Policy Compliance & Safety Awareness

Additional Information

  • Experienced in high-energy performance roles requiring stamina, coordination, and engaging with a diverse audience.
  • Skilled at maintaining physical fitness, demonstrating discipline, and motivating others through movement and active participation.
  • Strong interpersonal and communication skills developed through roles that involve interaction with the public and creating a positive experience for participants.


Timeline

Flight Attendant

United Airlines
06.2022 - 05.2023

Technician

United States Air Force Air National Guard
07.2014 - 07.2024

Bachelor of Arts - Sports And Health Sciences

American Public University System

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