Josue rodriguez
Van Nuys,CA
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
Work History
Shoe Sales Lead
Macy's
Sherman Oaks, California
03.2023 - 04.2024
- Greeted customers in a friendly and professional manner.
- Organized shelves and displays to maintain a neat and orderly store environment.
- Ensured that all merchandise was accurately priced and tagged with labels.
- Conducted regular price checks to ensure competitive pricing for customers.
- Developed strategies for increasing sales opportunities through effective marketing techniques such as promotions or discounts.
- Recommended, selected and helped locate or obtain merchandise based on customer needs and desires.
- Monitored security cameras throughout the store; reported any suspicious activity to management.
Fulfilment Associate
Macy's
Sherman Oaks, California
07.2022 - 03.2023
- Maintained accurate records of orders, shipments, and inventory.
- Processed incoming orders in a timely manner according to company standards.
- Verified order accuracy prior to shipment.
- Packaged items for shipping following established procedures.
- Organized warehouse shelves and bins in an orderly fashion.
- Tracked shipments and updated customers on delivery progress.
- Handled returns and exchanges efficiently according to policy guidelines.
- Prepared invoices for completed orders using company software system.
- Assisted with loading and unloading trucks when necessary during peak periods of activity.
- Utilized barcode scanners to track all merchandise movements accurately.
Education
High School Diploma -
Assurance Learning Academy
Van NuysSkills
- Industry monitoring
- Customer Service
- Brand Awareness
- Product Merchandising
- Promotions understanding
- Organization
- Store maintenance
- Stock replenishment
- Retail Merchandising
- Money Management
- Adaptability
- Problem-Solving
- Product ordering
- Ability to Lift 40 pounds
- Decision-Making
- Task Prioritization
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Shoe Sales Lead
Macy's
03.2023 - 04.2024
Fulfilment Associate
Macy's
07.2022 - 03.2023
High School Diploma -
Assurance Learning Academy