Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Work History
Case Manager (Level II)
5 Years 7 Months
Adaptive Learning Center | 01.2021 - Current
Assessing and working with members and their support networks and health care professionals to develop care plans for members' physical and mental wellness, needs, preferences and abilities.
Recording and evaluating members' progress in home visits and other notable interactions.
Coordinates and leads groups and activities with members of the community
Conducts medication and mental status assessment.
Identifies and provides emergency crisis services as necessary; makes immediate assessments and responds according to accepted crisis intervention methods and techniques; coordinates other services as appropriate.
Attending team meetings every week and training every month
Key skills demonstrated: strong verbal and written communication, time management, multi-tasking, detailed orientated, conflict resolution, Data collecting, Case Magic program, Microsoft, Ring Central, Supervise and observe, CPR certified.
Program Mentor
11 Months
New Directions for Young Adults | 12.2019 - 11.2020
One-on-one/ dual engagement with young adult(s) in appointment
Deliver and supervise clients receive and take correct medications following company/program protocols.
Facilitating the treatment plan set forth by the Therapist by providing day-to-day support
Responsible for all client shift notes and group note documentation.
Assist or provide guidance to clients in solving work-related or other challenges / problems that interfere with client's success at work and school.
Collaborate with staff and implement CBT programs and protocols during sessions.
Key skills demonstrated: strong verbal and written communication, time management, multi-tasking, detailed orientated, conflict resolution, Data collecting, Best Note and KIPU program, Microsoft OneNote, Supervision.
Education
Bachelor - Psychology
California State University: East Bay | Hayward, CA | 06-2019