Josue Sorto
Arleta,California
Summary
Dedicated and dynamic professional with experience at Chipotle Mexican Grill, showcasing exceptional customer service and teamwork skills. Excelled in fast-paced environments, enhancing customer satisfaction and maintaining high standards of cleanliness. Proficient in cash handling and cooking, with a proven track record of training team members effectively. Demonstrates strong time management and multitasking abilities.
Overview
2
2
years of professional experience
Work History
Crew Member
Chipotle Mexican Grill
09.2023 - Current
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
Ride Operator
Six Flags Magic Mountain
05.2023 - 07.2023
- Inspected and maintained amusement park ride equipment in accordance with safety regulations.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
Education
High School Diploma -
Arleta High School
Pacoima, CA06-2023
Skills
- Time management
- Flexible schedule
- Multitasking and organization
- Cleaning
- Customer service
- Taking orders
- Cash handling
- Integrity and honesty
- Self-discipline
- Clear communication
- Teamwork and collaboration
- Cooking
Languages
Spanish
Limited Working
Timeline
Crew Member
Chipotle Mexican Grill
09.2023 - Current
Ride Operator
Six Flags Magic Mountain
05.2023 - 07.2023
High School Diploma -
Arleta High School
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