Josue Vasquez
Laredo
Summary
Proven team player and adept at customer service, demonstrated through impactful contributions at Ampler Burger and Stripes Convenience Store. Excelled in fostering cooperative relationships and resolving customer issues, enhancing team efficiency and customer satisfaction. Skilled in multitasking and time management, consistently meeting goals with a goal-oriented and problem-solving approach.
Overview
2
2
years of professional experience
Work History
Team Member
Ampler Burger
09.2022 - 06.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Sales Associate
Stripes Convenience Store
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Accouting
Texas A&M University
5201 University BlvdSkills
- Teamwork and Collaboration
- Time Management
- Customer Service
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Relationship Building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Stripes Convenience Store
04.2024 - Current
Team Member
Ampler Burger
09.2022 - 06.2024
Accouting
Texas A&M University
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