Josue A Lugo
Spring,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Stock Clerk
Nicole Lugo LLC
08.2021 - Current
- Stocked and replenished merchandise according to store merchandising layouts
- Price merchandise, stocked shelves, and took inventory of supplies
- Cleaned and organized the warehouse.
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
- Checked and pulled defective or expired products from shelves.
- Conducted inventory and restocked items throughout day.
- Maintained effective team member communication.
- Handled merchandise returns with care, ensuring proper documentation and placement back into inventory.
- Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the stockroom team.
Bus Boy/Food Runner/Server/cashier/Togo
Mia's Table
01.2024 - 07.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Developed strong relationships with regular patrons, creating a loyal customer base for the establishment through personalized service delivery.
Referee
Youth flag-football Programs
02.2021 - 04.2024
- Officiated youth flag-football games by keeping time, recording scores, regulating rules, and encouraging good sportsmanship.
- Promoted good sportsmanship among players.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Navigated difficult situations using effective communication and explanation of game rules.
- Kept track of time and scores during games
- Stayed physically fit to keep up with pace of games.
- Demonstrated knowledge of sport-specific rules by accurately interpreting situations that arose during matches.
- Enforced rules and regulations during games to facilitate safe and fair play.
- Coordinated with other referees to execute smooth and consistent games.
Crew Member
Wendy's
06.2022 - 01.2023
- Maintained high standards of customer service during high-volume, fast-paced operations
- Assembled food orders while maintaining appropriate portion control
- Operated cash register, including accurate cash handling and credit card transactions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
2024 -
Grand Oaks High School
Spring, TX05.2024
Skills
- Strong work ethics
- Teamwork
- Communication
- Dependable and efficient
- Problem solving
- Fast learner
- People friendly
- Stocking
- Product Organization
- Workplace Cleanliness
- Stock Rotation
- Shipping and receiving
- Loading and unloading
- Product restocking
References
Provided upon request
Timeline
Bus Boy/Food Runner/Server/cashier/Togo
Mia's Table
01.2024 - 07.2024
Crew Member
Wendy's
06.2022 - 01.2023
Stock Clerk
Nicole Lugo LLC
08.2021 - Current
Referee
Youth flag-football Programs
02.2021 - 04.2024
2024 -
Grand Oaks High School
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