Josue M Cubillo
Somerset,NJ
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Manager
El Lechon de Negron
Union, New Jersey
02.2021 - Current
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Adhered to all health department regulations regarding food storage and preparation.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Maintained detailed records of sales transactions and daily shift reports.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Ensured compliance with all food safety regulations and sanitation standards.
- Established policies for cash handling procedures to maximize security measures.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Resolved conflicts among employees in an effective manner.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Sales Associate
LA Fitness
Somerset, NJ
02.2024 - 10.2024
- Greeted customers and provided exceptional customer service.
- Developed promotional strategies to increase sales volume.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Engaged customers in friendly, professional dialogue to determine needs.
Sales Associate
Kaizen 9 NRG and Atyt Campaign
New Brunswick, New Jersey
08.2023 - 02.2024
- Developed promotional strategies to increase sales volume.
- Tracked sales performance metrics to identify trends in market place.
- Upsold additional items based on customer interests and needs.
- Processed credit card transactions quickly and securely.
- Attended weekly team meetings to review performance goals and objectives.
- Demonstrated product features and benefits for customers' needs.
- Processed transactions using a point-of-sale system.
- Handled customer complaints in a professional manner.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Engaged customers in friendly, professional dialogue to determine needs.
CBRN Specialist
US Army Reserve
Blackwood, New Jersey
05.2021 - 05.2024
- Ensured compliance with safety standards when dealing with hazardous materials.
- Coordinated with local law enforcement agencies regarding the disposal of hazardous material.
- Utilized specialized software applications to analyze data collected from CBRN missions.
- Investigated suspected contamination sites using appropriate detection methods.
- Evaluated risk factors associated with different types of hazards encountered in a CBRN environment.
- Prepared operational orders outlining procedures for responding to potential chemical, biological, radiological or nuclear threats.
- Trained personnel on the use of protective clothing and equipment used in a CBRN environment.
- Conducted Chemical, Biological, Radiological and Nuclear sampling and analysis of air, water, soil and other materials.
- SOP
Pharmaceutical Manufacturing Operator
Lupin
Somerset, NJ
05.2023 - 09.2023
- Maintained accurate records of product batches produced, amounts used, and other related information.
- Ensure compliance with cGMP guidelines by following batch logs, SOPs, and work instructions.
- Managing different kinds of PPE.
- Monitored and recorded data from production processes to ensure quality standards were met.
- Complied with all company policies regarding health and safety regulations while working on the manufacturing floor.
- Collaborate with cross-functional teams to ensure efficient production and adherence to quality standards.
Education
Plainfield High School
Plainfield, NJSkills
- SOP’s
- cGMP
- Bilingual proficiency in English and Spanish, facilitating clear communication and collaboration within diverse teams
- Business Development
- Customer Needs Assessment
- Upselling
- Guest Relations
- Verbal/written communication
- Sampling procedures
- Sampling techniques
- Visual evaluations
- Non-destructive testing processes
- Equipment Operation
- Equipment Calibration
- Computer Skills
- Technical knowledge
- Employee Supervision
- Mastery of quality processes
- Safety Protocols
- Sales and retention
Certifications.
- Hazmat awareness and operations.
- Mass decontamination.
Certification
Mass decontamination
Hazmat awareness and operations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
LA Fitness
02.2024 - 10.2024
Sales Associate
Kaizen 9 NRG and Atyt Campaign
08.2023 - 02.2024
Pharmaceutical Manufacturing Operator
Lupin
05.2023 - 09.2023
CBRN Specialist
US Army Reserve
05.2021 - 05.2024
Restaurant Manager
El Lechon de Negron
02.2021 - Current
Plainfield High School