Successful human resource professional with expertise in employee relations, recruitment, and onboarding. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
10
10
years of professional experience
Work History
HR Administrator
Faith Group, LLC
08.2023 - 07.2024
Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases
Reduced time spent on administrative tasks by 43%
Owned entire onboarding process from recruitment, orientation, and leading up to 90 day reviews.
Worked with payroll to assist with benefit enrollment and payment processing, ensuring accuracy of information and timely processing of forms
Partnered with department managers to identify staffing needs and develop effective recruiting strategies
Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters
Developed policies and procedures that align with company objectives and legal requirements
Spearheaded recruitment campaigns that attracted high-quality candidates, enhancing talent pool by 87%
Coordinates required training, screenings, and certification progress as needed
Comply and adhere to multiple guidelines and regulations such as HIPPA Privacy Standards
Proofread and update employee regulations handbook as needed
Generating official internal documents such as offer letters and company-wide correspondence
Data analysis; applied and implemented solutions based on extrapolated data and research
Patient Access Representative
Missouri Baptist Medical Center
03.2021 - 07.2022
Hospital registration and scheduling using multiple BJC systems
Verify proper patient identification, insurance, and records
Communicate and explain consenting documentation for patients and financial responsibility and collection of applicable patient payments
Comply and adhere to multiple guidelines and regulations such as HIPPA Privacy Standards, Consent to Treat, and EMTALA
Understand, articulate, and enforce hospital compliance standards for the safety and protection for patients and staff
Service Specialist (contract)
Edward Jones
08.2019 - 12.2019
Process incoming calls and correspondence from branches, and third parties utilizing various sources of information to respond
Applying critical thinking to provide solutions to circumstances presented by clients and branch teams
Facilitate in opening, maintaining, and closing client accounts
Incorporate a strong, consistent process to approaching inquiries and objectives
Collaborates with other team members in various departments to achieve appropriate resolutions
Implement strategies and procedures to facilitate troubleshooting branch objectives
HR Generalist
Philander Smith College
01.2015 - 01.2019
Facilitate and supervise orientation process
Onboard on compliance and regulation training
Implement customer service facilitation of residence halls with the addition of clerical, receptionist, and administrative duties
Assists with the total operation of the residence hall from onboarding to discharge
Facilitate an environment contributing to the intellectual, social, academic, and cultural development of residents
Implements security measures by maintaining order at front desk; Monitoring student and guest inflow and outflow
Articulates the policies, ensuring compliance, and acting as a resource in meeting the needs of residents
Fortified onboarding processing
Solely responsible for recruitment efforts to include: job posting, applicant tracking, pre-screening interviews, setting up interviews, and sending communication to applicant and hiring manager for five statewide locations
Prioritize diversity equality inclusion initiatives for talent pipeline
Single-handedly filled high, management and mid level positions across five locations statewide with 200+ employees
Works collaboratively with hiring managers to discuss openings and future hiring needs
Coordinate company job fairs and assists with coordination of event planning
Facilitates workman's comp claims processes through correspondence between insurance representatives, clients, and employees
Requests and reviews pre-employment background checks ensuring company's criminal background policy is followed (E-Verify, FCSR, etc.)