Jothsana Velaga
Store Associate
Morrisplains,New Jersey
Summary
Resourceful STore Associate/Store operations able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work History
Picker & Packer
CVS Pharmacy
Parsippany, NJ
06.2022 - Current
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Efficiently prepared online orders, product packages based on shipment needs, packing necessities and customer requests.
- Checked inventory and selected products from specific locations based upon availability.
- Pulled orders quickly to maintain demanding productivity goals.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
Store Associate
CVS Pharmacy
Parsippany, NJ
06.2021 - Current
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Effectively located merchandise across various stores to address customer needs.
- Logged reports, expenses, receipts, and sales in company database.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Worked with loss prevention in monitoring shopper behavior.
- Informed customers of current store promotions to encourage additional sales purchases.
- Maintained customer satisfaction with quick and professional handling of product returns.
Dietary Aide
Care One Nursing Home
Parsippany, NJ
01.2022 - 11.2023
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
- Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Distributed food during busy peak periods to drive customer satisfaction.
- Increased aide productivity by working closely with staff to redesign cleaning protocols, processes and workflows.
- Added food items, beverages and utensils to trays and immediately delivered to correct rooms.
- Arranged tray and or table settings with proper tableware, condiments and tray card.
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
Education
Bachelor of Science - Bachelor of Dental Sciences
NTR University of Medical Sciences
Andhra Pradesh, India 08.2011 - 04.2018
Skills
Warehouse organization
Safety standards and protocols
Product packaging
Shipment procedures
Stock management
Inventory monitoring
Exceptional time management skills
Retail merchandising
Timeline
Picker & Packer
CVS Pharmacy
06.2022 - Current
Dietary Aide
Care One Nursing Home
01.2022 - 11.2023
Store Associate
CVS Pharmacy
06.2021 - Current
Bachelor of Science - Bachelor of Dental Sciences
NTR University of Medical Sciences
08.2011 - 04.2018