Jourdan Martin
Shelby,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hard worker, passionate, organized, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
Work History
Assistant Manager
Dollar General
06.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
Education
Nursing
Cleveland Community College
Shelby05.2025
High School Diploma -
Crest High School
Shelby, NC06.2023
Skills
- Regulatory Compliance
- Interpersonal and Written Communication
- Teamwork and Collaboration
- Display Setup
- Customer Service
- Order Processing
- Independent Judgement
- Problem-Solving
- Policy and Procedure Adherence
- Conflict Resolution
Certification
BCLS
OSHA
Sports Med
References
Linda Martin- 704-284-3538; linda.martin@atriumhealth.org
Todd Martin- 704-477-1012; marshall.martin@atriumhealth.org
Joanna Benfield- 704-460-0388; joanna.benfield@atriumhealth.org
Jaime Earle- 704-974-1468; jaime.earle@atriumhealth.org
Timeline
Assistant Manager
Dollar General
06.2023 - Current
Nursing
Cleveland Community College
High School Diploma -
Crest High School
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