Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Jourdan Vaughn

Ballston Spa,NY

Summary

Reliable employee seeking Flight Attendant position. Dedicate professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Hostess/Food Runner

The Olde Bryan Inn
09.2022 - Current
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Planned and executed 25 guest parties by organizing menus, spaces and special requests.

Barista

Spot Coffee
07.2022 - 11.2022
  • Pleasantly interacted with customers to promote fun, positive environment.
  • Created wide variety of hot and cold drinks along with preparing food.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.

Cocktail Server/Bartender

The Misfit
06.2022 - 09.2022
  • Greeting guest as they come in.
  • Providing information about the new bar and answering questions.
  • Seating groups in comfortable areas for their size of party.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean

Drink Server

Cadillac Ranch Bar
01.2022 - 06.2022
  • Walking around trays of shots.
  • Talking and interacting with customers.
  • Providing hospitality experience.
  • VIP areas able to provide bottle service and celebration for any event that they're celebrating.

Front Desk/Assistant

Fitness307
10.2020 - 06.2022
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Received, screened and routed incoming calls.
  • Handled payment and bill processing, change giving and payment collecting for guests.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.

Manager

Liberty Storage
07.2018 - 06.2022
  • Answered incoming call during and after hour
  • Filing and organizing
  • QuickBooks and Microsoft
  • Manage storage unit properties
  • Cleaning out storage spaces
  • Accomplished multiple tasks within established timeframes.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Customer Service Associate

Panera Bread
02.2017 - 07.2018
  • Store opener
  • Prep and prepare food
  • Provide drive thru and lobby cashier service
  • Barista
  • Restocked and organized
  • Greeted guest
  • Making sure customers experience and food was good

Education

Some College (No Degree) - Business

Mid Plains Community College, School
North Platte, NE

High School Diploma -

South High School
Cheyenne, WY
05.2017

Skills

  • Communication
  • Leadership
  • Problem solving
  • Time management
  • Emotional intelligence
  • Teamwork
  • Attention to Detail
  • Active Listening
  • Social skills
  • Dependable and Responsible

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Hostess/Food Runner

The Olde Bryan Inn
09.2022 - Current

Barista

Spot Coffee
07.2022 - 11.2022

Cocktail Server/Bartender

The Misfit
06.2022 - 09.2022

Drink Server

Cadillac Ranch Bar
01.2022 - 06.2022

Front Desk/Assistant

Fitness307
10.2020 - 06.2022

Manager

Liberty Storage
07.2018 - 06.2022

Customer Service Associate

Panera Bread
02.2017 - 07.2018

Some College (No Degree) - Business

Mid Plains Community College, School

High School Diploma -

South High School